One of the companies we work with has moved. We have several (possibly 20) individual contacts from that company. Is there a way to update the company address and have it update in each individual's contact information? Was hoping this could be done because you can create new records...
Oh well. Had already resigned myself to setting aside 10 mins/day to delete these entries one by one. I'll be done in about a week.... Thanks again for all your help.
Thanks so much for your help so far. My Administrator went to Tools, Data Management & tried following the wizard to create a filter for the appointments that needed to be deleted. However, there was no option to select the Activity field & set it to Appointment, so we couldn't filter out...
Thank you so much, gentlemen. The Delete Records option is grayed out of my menu. Do I need to be a master user to access this? If so I'll speak to our administrator (my boss) about that. Making progress!
Thanks so much for your help, DJ. Don't have SQL Management Tools as far as I know (how would I know - is it linked to Goldmine somewhere?) That recurring activity prompt no longer appears now that the recurring activity is completed. Each recurrence seeems to stand on its own as an...
Good morning everyone. Yesterday, I listed all my open appointments in the Activities list and closed them. The problem is I had recurring appointments with no end date and now I have over a thousand closed appointments in the contact history. I can list all of yesterday's appointments but don't...
My boss was working in Goldmine the other day and inadvertently did something that created literally 52 occurences of the same contact. This happened once before on my machine with a different contact, but when I rebooted it went away and I was the only one who saw the duplicates. This time...
I'm using Word 2007 and my boss is using Word 2010 and we have the same issue. We have several documents that have Track Changes turned on & there are several changes within each document. When I move the mouse pointer from the track changes bar on the righthand side of the screen to the...
We have an Excel shared workbook created by an Office 2010 user and shared among 2 more users both with Office 2007. It seemed to have been working fine for a couple of months, but now we have some issues. First of all, after one of the 2007 users saves and exits, when he brings the file back...
I'm looking for a flexible 3rd party software that will allow me to run reports in Goldmine. In particular, looking for something that will allow me to see the duration of a calendar appointment whether it's closed or not. Currently we're doing this with sql queries and I'm having to query 2...
Is there a way to get rid of the "(oc:...)" information that attaches itself to the Ref information in conthist? I can do an Excel data parse to get rid of it after the report is output to Excel, but I'd rather not have to do that extra work.
Told my boss about CompanionLinkPro & he's already used it with bad results. Google is not an option. Have you heard of anything else that will work. He suspects the way to go is syncing with Apple, i.e. syncing his iPhone, iPad & Outlook in the Apple cloud & then having Outlook update...
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