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I have an IP Office 406 that I defaulted using the DTE port on the back. I brought up the clean config on a Windows 7 64bit pc running Manager 9.0.3 (949) and there was no option to set up auto attendants. The voicemail works, but there is no auto attendant in the list on the left pane of the...

So what I have been able to determine is that the person calling into the outcalling mailbox MUST press # when they are done recording. If they don't the out call does not go through and it also blocks out any additional messages from being called out. WTF!?!?!?

I installed an IPO 500V2 at 9.0 in Basic Edition/Embedded VM and 1416 phones. I set up both a phantom extension and a physical extension for outcalling. The incoming calls go directly to an automated attendant which prompts the caller to press 4 and transfers them to the outcalling mailbox to...

Yes, it is.

I have an IP Office 500 V2 at 6.1.20. It has analog lines. One ext. is programmed with a button to forward out to a cell phone. When a call comes in, the receptionist answers the call, hits transfer, then sends the call to the forwarded extension. The system then puts the outside call on...

OK brainiacs please help me out on this one. I have a customer that wants to be able to transfer a call to ext. 34. If the person at ext. 34 does not pick up, they want the call to transfer back to the original transfer-er. So I set up the transfer return rings to six, everyone else's VM...

Well, his reasoning for the line appearance is because one of the lines is for a different organization. They need to answer calls coming in on that line differently and they also need to use that line when calling the capital when they are lobbying. So, that I get. We are messing around...

Yes, they use line appearance and we were told taking that away is not an option. We gave him a call pickup button, but then his phone rings. I told him to use his DND and gave the other extensions in the office and the AA over-ride permissions. He claims that his DND does not stay on. So I...

I have a customer running IP Office 500 R5 with VM Pro. When we set his profile so the lines don't ring in his office, it restricts him from picking up an incoming call. When we put ringing on the lines, then he can pickup. Does the no-ring feature really restrict call pickup?