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How can I remove old outbound campaigns from ACCS? Create some test campaigns and can't remove.

Guys, good morning. I need help, I have a crash in IPOCC, where several times during the day I have to restart the surveillance service, because agents are unable to log in to the WebUI page. Reports that the service is not available. Avaya Support has recommended upgrading from 10.1.2.0 to...

Yes, it has regsitro sip on the second server and with active backup on the trunks of the servers.

I have modified the 46xxsettings file to send the primary and secondary server, and J129 does not yet register on the second server.

Is there no way to put the ip office contacts directory in J129, even in version 10.1?

Good Morning, I am doing a deployment of an ip office SE 10.1 with J129 extensions, when I disconnect the primary server the extension stays as Acquiring Service but does not register on the second server. I've already made all the notes in the 46xxsettings file and it still will not. Was...

Hello, I have an ACCS server running and need to back it up and migrate the information to a new ACCS server. But when I do the backup and restore in Database Maintenance, it takes IP information and hostname the old server to the new one and nothing works. Can you tell if I'm running...

The following error print: Message translation: Login was not successful due to these reasons - The extension to which you tried to connect has not been activated as extension IP Softphone system administrator. - The extension to which you tried to connect is not accepted as station IP. For...

I am using server utility, in 1608 I see him pulling the language files. Now 9608 do not see anything related to language in the log. The 9608 it will 46xxsettings.txt the file, but does not pull the language.

I'm putting in H323 file yes. follows: SETTINGS96X1H323 ####### Add settings for 96x1 H.323 telephones below ####### ## ## Note: Starting R6.6 release language file name convention was changed from ?mlf_s96x1_...? to ?mlf_96x1_...? ## In addition, the template English filename was changed...

H323

I see ... I did it but does not connect to the extension. I installed the full version, configured the DB and the LIC, most can not associate the extension to the CM.

I'm putting the file 46xxsettings the language, the more the extension does not load. I've done several changes and nothing. follows the file below: [code]###################################################################################### ## ## AVAYA IP TELEPHONE CONFIGURATION FILE...

menu language 9608 I'm trying to change the language in extesion 9608, however it does not have the option in the menu. Has some administrative menu to change?

Hi, I would like to take some doubts regarding the one-x attendant, I need to configure even for an operator with a model extension 1608. I have a CM 6.3. It is necessary to have AES to install 1x attendant? It takes the client and server on separate computers? What do I need to communicate...

Yes, signaling group type DECT. Change type xmobile extension for IPDECT and it worked.

hi, I need help with regard to extensions with type DECT, XMOBILITE. When I create a new extension and place in the "Mobility Trunk Group," the number of the trunk DECT displays the following message: Mobility Trunk Group must match correct type Signaling Group Already changed several items...

gentlemen good evening. it is possible to separate the authorization code that is sent on SMDR ticket office ip server edition at the end of the number dialed? red authorization code 2015/04/06 15:46:31,00:01:36,0,9171,O,100314133023525288226#,100314133023525288226#,,0,1018798,0,E8061,SUPPORT...

Gentlemen, Good Morning. I have a problem when using the resilience of the server edition 9.0.4, I have some E129 SIP extensions installed, are configured with the ip of the primary server and the secondary, but when the primary server goes down extensions can not register on the secondary...

Hello, I'm trying to configure the authorization codes ip office server edition and I'm not having success. In the primary server added the rights of users. Created the ARS in primary server. I associated the users the right to force the code authorization. But when I call the user does not...