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When a call goes to VM, and 0 is pressed, the name of the Receptionist is played before transferring. Is anybody aware of a way to remove that announcement? I have reached out to my vendor, and have looked all over, but I cannot find anything. I have actually been told that what I am trying...

As stated in the title I'm having trouble with Equinox on Macs. I have it working well using auto config and http://xxx.xxx.xxx.xxx/46xxsettings.txt as the web address on Windows machines, but only partially on Macs. What I've noticed looking at my firewall is that the Contact/Presence...

OK, so I was close, very close. End result is... Gateway V2 - ICR directing calls to *778 Short Code of *778 / Dial / . / 99999 (this was my hiccup before, I used *778 instead of . ) Server - Short Code of *778 / FNE / 31 / 0 There is another option... Gateway V2 - ICR directing...

As stated in the title I wish to use FNE services in an SE environment. I have all users built on our primary server and all calls come in/out via 2 V2s that have PRIs attached. If I set up a test user on a V2 with PRIs I can get the FNE to work as desired. Once I try to use a user on the...

Hi All, I'm working with a customer that has Salesforce integrating with Communicator for Web and cannot get their PCs to connect to Communicator. My PC and a co-workers PC are working fine, so I a confident that One-X, IPO, onesna and Salesforce are all configured properly. Any thoughts...

I have a customer that needs to have users built in a remote V2 that can use the VoIP services in OneX Mobile. Has anybody done this so far? I can get everything working if the user is built in the Primary, but not if built in teh V2. Thanks, E

I got it. FTcom, you were on the right path. I ended up going to site and logging in through the console. I found and set the user/pwd combos for console and telnet. All is well now.

So I'm cutting my teeth on a Nortel MICB that we inherited when we picked up a new customer. I can log in through the web browser, but cannot login through telnet. I am trying to use the admin account for both. Is there something that I am missing here? Can admin log into both interfaces...

Very long story very short, the backup was corrupt. I ended up reloading software, and programming from scratch. All is well in MerMail land now...lol

Is the NCOS of the 2008s used to interface CallPilot high enough to make this call? Does your RPL in CallPilot allow this call?

I did, and I did see them copy from tape to HDD (obviously not exact syntax).

I have a customer with a MM13 that crashed yesterday. I had a spare card (NT6R16AA) in inventory which is now running at their site. Software has been loaded to the card from tape, and it has been restored from backup. I now have no canned prompts as stated in the title. I also have no...

Is Allow Direct Media Path selected on the SCN trunks? I don't know if you will ever see what you are looking for in SSA. I think the call will show even though audio is not following the path.

Agreed, You can mix. I've done it a few times. We even unplugged the Primary as a test and let it run for a couple days just to see if our solution was solid. There were no issues at all.

Yeah, what IPGuru said. It is an rpm patch for One-X. Make sure that any Communicator and Outlook Plug-Ins are updated too. It is an interaction issue that is causing the lockup. The patch is useless if users ignore your request to upgrade.

Sounds like a bad SD card. I worked on the exact same issue a while back. I think it was 9.1.3 though. We upgraded, then swapped the chassis, then the case ended up with another tech due to availability. I'm pretty sure he recreated the SD, which did not work as a next step; then ultimately...

Open Security settings on the Linux machine from Manager. You will need to Open Config before you can open Security settings. Create the Service User there. Business Partner needs to be checked. It seems like something is broken in the centralized security.

OK. Here's my config. I added the two spanning tree rstp statements to an existing config. When I plug a phone in I am still waiting 30sec for the VLAN to switch. Can you see anything I am missing? 4550T-PWR#show run ! Embedded ASCII Configuration Generator Script ! Model = Ethernet Routing...

Assuming that 9N dials N to 50 Main, you can add a 9 to the telephone number in ARS. so normally you'd use a code of XXXXXXX with a Telephone Number of N, You can do the same code of XXXXXXX with a Telephone Number of 9N.

Thanks intrigrant. I didn't think this was the forum to go to, but didn't see one that looked right. I have added a thread to the Nortel Networking forum. Just for clarity though. Once the 9608 switches VLANs it goes as expected. It's when it is waiting to switch VLANs that it drags on.