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Im working with an older Aloha system running a 5.2 version. I have purchased a new BOH machine after the last one has died (bad HD), I have installed Aloha and copied in all the customers data but I am getting "Security key Not Found" When I try to start up Aloha Manager. I have Unreg and Reg...

Key Services in Winston Salem SOMETIMES have stuff but have them ship you the part, do not ship to them for repair. I have had bad experiences with them doing that (They send back the hardware repaired with the OS totally wiped off and tell you to load a new OS on yourself). They may have the...

Uhyana, I have a storage room full of dead old 1500 series Radiants. FREE ADVICE: Stop messing with it and just buy a new terminal. When it comes up and spins but the screen is black its going to be the screen itself or the motherboard, both headaches to fix unless you have the part. Once...

Jnan, I think your question is being interpreted that you are trying to access your Aloha EDC through the "super user" key sequence that dealers have used historically to have complete access to the system and allow for things like changing processor information. If you are logging into EDC...

QFK, There are really two subsets of Aloha knowledge 1) How to work with the User software settings to get Aloha looking and reporting the way you want to. 2) Having the skills of getting the system back up after it crashes, has EOD issues, bad batch issues, hardware failures, & other tips...

Yes, you should be able to cut/delete the Iberexe.dll from the BIN folder on the Aloha Manager BOH machine and allocate the super user for total access to both AM and EDC. You might need to Stop/Start the services or just reboot the Aloha BOH but it should work. Shoot from the hip. -TA

Sounds to me like you have an "exiting" file stuck on one of the terminals (Aloha>TMP) . Start by totally shutting down a single terminal on the network. If the EXITING file is on the terminal that you have powered off than the other terminals will come up and load Aloha and float your logo. If...

I have an IBMSurePOS500 series that is running on an older Aloha 5.2 Version. I have "Use MSR" flagged in Aloha Manager but the swipe is not reading. I am confident the hardware is good but I can't seem to get it to work. Any Suggestions?