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Dear All, Our issue is resolved successfully by installing the missing VCM card on the IPO control unit. Thanks

thread940-1794267 I'm also facing the same issue with Vantage phones K155 and K175. phones are working fine with IPO but not able to make a conference call, when press the ... 3dots and try to add someone means the third phone for starting the conference, the first main EXT/Phone going on hold...

Thanks to all, specially @ TouchToneTommy after couple of testing's and with little changes in your design now this scenario is working fine. I can call on both 7xx Or 7xxx. https://files.engineering.com/getfile.aspx?folder=d7c390e9-cd8e-465f-9e70-d757040de037&file=Capture.PNG

@ TouchToneTommy thanks for your solution as I tested your solation with timeout is working fine its goes to 7xx but when I enters a 4th digit, means i want to go 7xxx is not working, its give me continuous busy tone. I really Appreciate for support all of you guys, as I'm bit new. Thanks

@AACON thanks for your reply ! Actually in my scenario IP Office is integrate with Microsoft teams and on teams they have all Extensions 4 digits, started with 7xxx and on IP Office I already have all Extensions with 3 digits, some started with 7xx that's why I'm facing overlap in call flow...

Hi All, I'm facing issue with AVAYA Voicemail pro in set call flow as I have some Extensions with same number which started with 7XX and some with 7xxx means 7 with 3 digit and also 7 with 4 digit, how I can set in VMP ? if someone call from outside then how VMP decide the call should route to...