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Mitel 3300. Is there a way to activate call forwarding on an extension from an off net number. I have a FAC for Call forwarding - Follow Me - Third Party but I don't know how to activate that FAC remotely.

If I have a SIP endpoint registered to Session Manager 6.3 and it is connected to a Meeting Exchange bridge through the CM 6.3. The MX is directly connected to the CM. There is a WAN outage between SM and the SIP station that abruptly disconnects that SIP endpoint so there is no BYE or anything...

VAl manager is the easiest once it's set up for the system. Otherwise it's enable filexfer (valbord slot/port or mg/slot) fill out the form login passwrod re-enter password secure board address using ftp client (WinSCP, Filezilla etc) connect to the IP of the val board or gateway and move the...

the problem is that I don't have root level access to the command line which is necessary to configure the iptables. [mad]

I am trying to configure SNMP traps from CM 6.3. I configured the SNMP trap receiver in the CM web gui. I generate a test trap and I don't ever receive it. I am using Wireshark on the NMS machine to make sure the trap is received. I noticed that in the firewall there is a rule to allos SNMP on...

Thank you all for the replies. I see the core of the issue being that Avaya added a bunch of Avaya proprietary junk (that we don't need) into the SIP header in SM 6.3 SIP stack and that made the INVITE packet over 1500 bytes. Avaya has come back and said there is not way to strip this stuff off...

Thanks for the montyzumer. I'm not sure that will help though. The issue is not that SM fragments the packet, it's that the packet is over 1500 bytes. Even if I set the do not fragment bit in SM, another router down stream which also has a 1500 byte MTU will fragment it anyway. Our network is...

You can get a packet capture (Wireshark) of the SIP portion and capture the RTP then play it back. That will prove if it's on your end or the carriers. Otherwise I think you will need a T-Berd to listen to the PRI channel. There are lots of things that might cause this but based on my...

I found this information. I assume this is what you are referring to regarding use of TCP? Background: Avaya ASM 6.3.x introduces a new SIP stack, and as part of this additional features are included in the SIP messaging sequence known as headers. The addition of these SIP headers increases...

Thank you for your reply. I know I can do it through an SBC but am hoping I can find a different solution. The SBC adds complexity which, in my option is generally bad although sometimes necessary. Our endpoints do support TCP but I believe they are all configured for UDP now. I'll check into...

We recently migrated to Session Manager 6.3 from an old version 5.2 SES. We have SIP endpoints that we need to establish calls to that are registered to SM. I believe I read somewhere that in SM 6.3 the SIP stack was increased to add some Avaya proprietary stuff, stuff we don't need in our...

SOLVED: System Platform ONLY supports SNMP V3 by default. Once I configured SNMP V3 everything works great. Thanks for the replies.

Hello all, I have System Platform version 6.3 and I would like to collect performance statistics. I know there is a Performance Statistics section on the servers itself but all I can do with taht is to view it locally or manually download it to a CSV file. I would like to use SNMP gets to...

Hi all, I was wondering what everyone's experiences are with management tools. I am looking for something that will allow us to collect and store KPI metrics from our Avaya Aura system. I know there was once an Avaya product out there called Fault and Performance Manager which was part of the...

Thanks for the response. These are the settings on page 4 of the trunk group but I don't see anything that looks like 183 Session progress. Correction my CM version is 5.2.1. We are able to make this work from CM to Genesys via the same Session Manager -> SBC path. change trunk-group 12...

I have CM 5.2.3 and am trying to make a call to Lync 2013 via Avaya Session Manager 6.0 and Oracle (formerly Acme Packet) SBC. During call setup the far end phone, Lync phone, rings but when answered the call is not established. The calling extension, Avaya extension continues to hear ring...

The solution was that QSIG/SIP Diverted Calls Follow Diverted to Party's Coverage Path? was set to N. We changed it to Y and it worked.

I beleive it does IF you are backing it up corectly. I like to back up OS, Security and translations seperately. I beleive the auth file is part of the security backup. It's always a good practice to keep the auth file and license file somewhere safe just in case.

For Busy, Don't answer and DND/SAC/Go to Cover, outside call is set to Y on the cover path. What I see when I do list trace sta is the it does vocer but it covers to cover path 0 point 6. I saw some threads about this refering to it being a known issue about path replacement or some type of...

Hi all, I have an Avaya 5.2 PBX with an extension that covers to a voicemail hunt group. This user has calls that are forwarded to this Avaya extension from another PBX across an ISDN PRI tie trunk. When he receives calls that are forwarded to the Avaya extension from the other PBX, the calls...