What are you wanting to accomplish?
Have 1 extension answer most of the calls and allow other extensions to pickup ringing calls
Could you diagram your desired call flow
Inbound call hits a ring group with 4 extensions 257 251 244 & 229
Ring the first non busy extension and have another...
OK you are using only an IVR with three paths (does path equal the ext in the IVR?) and no ring group
"3 paths
257 (operator) Path 1
251 path 2
244 path 2
229 path 3"
How can ext 251 and 244 both be on path 2 without a ring group?
I can not find this - "Each is assigned in one hunt group 257 to...
Can you provide a more detailed call flow?
Are you trying to pickup a call that is ringing in an ACD queue?
FWIK only agents can pickup the call.
If you want anyone to pick up an ACD call, then you will have to set an overflow destination, adjust the queue wait times etc for the queue.
Create a...
Try this for the trunk settings
Name your trunk
Enter your outgoing CID
Under Outgoing settings-
Trunk name - whatever you choose to name it
PEER Details-
host=IP address of SIP gateway
type=friend
context=from-trunk
disallow=all
allow=ulaw
dtmfmode=auto
insecure=port,invite
relaxdtmf=yes...
You can use cascading Call Flow Control
Add a new CFC Lunch
set the destination for normal(off green) = to the D/N CFC
set the destination for override (on red) = to the lunch destination
On the inbound route point it to the new Lunch CFC
You can program another BLF for the Lunch Break
You...
Have you tried
1.Press Feature 812. The display will change to show your call log records. · Use the * key to select which call log records you are viewing. The options are All, Mis (missed calls), Ans
(answered incoming calls) and Out (outgoing calls). · Use the speaker up and speaker down...
Should work, since they are sip phones, but will take some effort and research.
I've got a CP-8821 working on PBX in a Flash system.
Took awhile to find and make a working SEPmac.xml file
I always use qualify-yes
you can try changing PBX configuration -> Settings -> SIP Settings
Registrations (registertimeout) from 20 to 55
from the cli you can try running traceroute to that host name or nslookup, host, or dig
in trunk peer details
Do you have qualify=yes
host= FQDN or ip address?
Instead of a hard reboot, you could have tried sip reload from the cli
or bring up the trunk configuration then save and apply without making changes
Most routers allow outgoing connections
In your trunk configuration is the address to your SIP provider. The trunk will contact the provider and if successful will open the ports for a return connection. The registration sequence will keep the ports open.
I have many sites that use dynamic...
Port forwarding is not needed unless you have remote extensions, or an remote office with only a digital gateway connecting back to the main office.
None of my sites have port forwarding, and I use a vpn for remote phones.
Never worked with MegaPath. I prefer providers with unlimited channels.
In the trunk settings, the incoming section is usually left blank.
Create an inbound route for each DID.
Shared Call Group: follow the Emetrotel Documentation in this Link
I had a group setup on 1 DID with ten appearances...
Who is the provider?
It depends if they will setup two trunks without you incurring additional cost.
One provider I know, has 1 channel trunks and if you need more than 1 concurrent call you must purchase additional trunks @ $45 each.
Providers with multi channel trunks is the norm.
Many DID's...
Hi,
I can't find a way to send a PM.
One of my local telco's provides a line just for the use of elevators, pools, alarms, etc (can only dial 911 and toll free numbers) for about a third the cost of a PSTN.
Depending on regulations in your area, you can use sip, can use pbx extensions or...
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