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Hi! I installed a plain all-digital IP Office 500V2, R7, with a Combo Card plus a DS-8 module and ten 1416 phones. The first 6 buttons on these phones are set by User Rights, followed by a button for each extension. All the phones work, but one extension on the DS-8 who's LED blinks rapid red on...

The Polycom 4000, Cisco 7936, Avaya 4690 and Nortel 2033 use a powered triangular injector hub to give power plus Ethernet to the IP conference phone. The phones all use the same mics, AC Adapter and cords - but is the hub interchangeable too? The plain black unmarked ones work on the Avaya...

Hi TLPeter, I'd love to make it simpler. I like the VMDOWN notification. Still, I don't see a shorter way to provide AA status to the user, the AA On/Off control and the fallback plan without all these steps. By aiming inbound calls to the IP Office hunt group, you can see and control the AA...

I really appreciate the responses to my post. I was particularly enlightened by piethief's clarity. None of this was simple until i did it. Then it's obvious. Regarding my IP Office 406V2 with R5, the problem has been that when the auto attendant (AA) is the main answering point, no phones...

The client has an IP Office 406V2 with Voicemail Pro. They have an auto attendant ON/OFF button for daytime control of incoming calls. When auto attendant ON is selected, calls go to a short code that goes to a VMPro short code that invokes the main auto attendant. It works very well - until...

Tough love, ouch. Thank you.

Make sure your system is grounded.

I applied an 8.0 (small) upgrade license to the 500V2 with version 7.05. I thought this would bring me up to speed. The upgrade license showed up valid in Manager. I'm using Manager 10.1 fresh from the new 8.1.67 Administration Suite. I used the upgrade wizard. The Wiz showed that I had 8.0...

Gentlemen! Thanks for the quick response. I did uninstall Java, and reinstalled the latest rev. The problem remained unchanged. I ininstalled-reinstalled the Admin suite, in case the new Java hadn't been "seen". I dinked around the User Account for permissions, and tried settings in User Account...

I never knew the man but the depth of his knowledge was huge, and i think hundreds or thousands of us benefitted from his freely published explanations and procedures. Dang! A fine guy.

[mad]Hi! Im having touble with SSA. I launch it, the Icon appears on the screen for a split second, then disappears. Then nothing else happens. No SSA, although its icon is in the taskbar at the screen bottom. It used to work- then something happened. It's an IP Office 406V2 R5. The Admin Suite...