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trvlr1 I've not had much dealings behind the scenes with this system... I hate to have to ask, but can you explain in more detail with regards to the MCR solution, please? I.E step by step on setting this up? I've tried using ACD and IDC to no avail. Can you explain in detail what I need to...

Yes, I created a phantom and used dcfw to 4000. I then created a sdn with the same dn and the phantom and pointed to the correct application. If I dial the new sdn it works fine and presents me with the menu. However, if I put this dn as the fifth number in the initial hunt group it goes to...

Hey all, I have a conundrum that I'm hoping you can help sort out. Our IT Helpdesk have requested a change on the phone system. They are wanting callers to first hear a "Welcome to the IT Helpdesk" message then forward to a hunt group containing four extensions. If none of the phones are...

It auto detected to VT52 and the display was terrible. I set it to VT100 and all looked fine, just the F keys won't work. I've tried ANSI and ANSIW and both corrupt the display. The old PC that connected via modem used Phonemaster v3.01 by Phoneware. I don't have any install discs and we...

I swapped the null modem cable for a standard modem cable with the modem eliminator attached. In one of my posts above I mention Port 0, but should have remembered it is plugged into Port 1. The prt of the ACAD settings show Port 1 is set to 1200bps. I copied these settings and then received...

Yes it is. I'll have to check what the dip switches are set to. (Its a remote site)

I'm concerned that there are no baud, parity, etc settings listed for port 0. I was advised to use a null modem cable to connect with, unfortunately it wasn't the correct connection for one end so the modem eliminator was used to change the gender. My thinking it would be ok to use this is...

The serial lead finally arrived. I have now connected it and have had no joy whatsoever. The lead is plugged into Port 0 where the modem was connected. I have had to use a modem eliminator adapter in order to get the lead to fit. (This was previously connected to the lead the modem was...

Thanks. I've now ordered a null modem cable. Hyperterminal is capable of VT100 emulation, will that be sufficient? Any ideas on my other questions?

I'm attempting to do away with our current setup of using a modem due to it being pretty unreliable. I've set up a PC and connected it to the port that the modem at the remote site was connected to. What I need to know is: Can I use Hyper Terminal to connect with? If so, what settings do I...