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Thanks. Maybe I don't need it any more on our current release of 7.5. Thanks all.

In reading previous threads, it appears that I need to have patch MPLR19682 installed in order to have a Polycom IP 2033 IP conference phone working so that I can configure HFA. I have a CS1000 at 7.6 I did a print in LD 143 of the pep's / patches installed and then searched for the 19682...

Thanks for your reply. Haven't heard of EMetroTel. I'm pretty sure they (being management) want to keep the existing infrastructure of the CS1000 but who knows! There was even some talk about replacing all our CS1000's (we have 7) with IP office. I was under the impression that IP office was...

Just wondering if anyone has upgraded their CS1K systems (from 7.6) to Avaya Aura? Did you do an RFP / RFQ? Was it painful? Thanks.

YEAH! I changed the BDCT prompt from NO to YES and it worked! Thank you so much!

Changed the CLS to UNR - still get reorder tone.

UPDATE - when I dial this ACOD of 4041 from a digital set that has the same TGAR of my set, I get through successfully. Is there a difference with the TGAR / TARG when IP sets are involved? Thanks.

I have a CS1000 at 7.6 Below is a printout of my set showing my TGAR set to 1 DES 5THFLR TN 152 0 00 06 VIRTUAL TYPE 1140 CDEN 8D CTYP XDLC CUST 0 NUID NHTN CFG_ZONE 00001 CUR_ZONE 00001 MRT ERL 101 ECL 0 FDN 4000 TGAR 1 LDN NO NCOS 4 SGRP 0 RNPG 0 SCI 0 SSU LNRS 16 XLST SCPW 4316 CLS...

I have a CallPilot 1005R at 5.1 connected to a CS1000M at 7.6 The CallPilot shutdown unexpectedly twice within 3 hours. Power is good. I had to do a hard reboot to get CP back up. Does anyone know where I could look to determine why it shutdown? Thanks.

Thanks to those who responded. I do have a call into my vendor.

Our incoming route does have the IDC table listed as other numbers are being converted. Unless of course the 800 comes in on a different trunk?????

CS1000M at 7.6 I recently activated a new 1-800 number that is terminated on our main PRI. When I dial the 800 number it does terminate at our main switchboard answering position. However, I would really like it to terminate on an extension in one of our departments. When I enter the last four...

I thought I could add a name display to a PVR DN, but I am getting SCH2119. I have a CS1000E at 7.6 Perhaps this isn't possible?

I have removed some of the appearances - we will see if that fixes it. Thanks all.

I asked her if it was happening on her key 0 - no - key 0 would ring 6 times (that is what our RCO 2 is set for) but on key 34 - MCR 5418 it only rings twice. So I asked her if someone else was possibly picking it up after the two rings and she is saying no. I have not physically gone to her...

DRG1 refers to the frequency of the ringing and this is the default setting so I can't see how this would effect the number of rings.

I have a CS1000 M at 7.6 I have a user who is saying that her phone is only ringing two times before going to voice mail. The RCO of her set is set to 2 which in the RDR_DATA for us is set to 6 rings. Below is her TNB DES 8THFLR TN 036 0 02 05 TYPE 3904 CDEN 8D CTYP XDLC CUST 0 KBA 1 MRT...

Fixed it. The error code was for sticky keys in column E. It is working. now

I have a 2250 console on a CS1000M 7.5 PBX This morning, the operator answered a call but then could not release it. It remained in BUSY mode. I disabled and enabled the TN's I removed the cable and reconnected it. When I did this, all keys lit up and the display read "failure code 0eh"...

Not sure if this is the correct forum or not. I have BES 10.2. I want to be able to manage android and apple devices using the universal device service console. On the BES server I ran the executable for the UDS software and now it wants SRP information and CAL information. I was under the...