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I have a UCx50 6.0 running infinityOne with all updates installed. The customer/InfinityOne user is logged into the infinityone server and is receiving/making calls, but when the app is not forward on the screen the IOS phone does not ring...only rings when the app in forward and displayed on...

I have a UCX250 with latest software and I5010 xstim phones with latest firemware. I have 1 5046 attached to ext 221 but it is not displaying what is programmed on the buttons. The buttons work when pressed (BLF) but does not display on the 5046. I have them programmed as Label(name) Digits...

Thank You. That works

I have a UCX250 with latest software and I5010s with latest firmware. I have a voicecall button programmed on all phones but on some phones when I press the voicecall button and dial the extension the extension that is receiving the call automatically mutes(red mute button lites up) the call...

UCX50 5.0 8:45am Time Condition *271 Activated Trying to set up a timed transfer to an answering service at 5p and switch back to IVR at 7a. All calls should go to the answering service on weekends starting at 5p Fri and not switching back to IVR until monday at 7a. Settings:Time Group/Night...

Turning dip switch 1 on fixed everything. Thanks

UCX50 5.0 Openvox D130 T1/PRI UCX recognizes the D130 but I can't change it from E1 to T1 or change the framing to B8ZF/ESF. The Openvox website seems to be down so I cant get a full manual so I'm not sure if its a dip switch setting on the card or I'm missing something in programming. Any help...

Two good options. Thanks guys

UCX50 5.0 I have an Inbound route to CFC and during the day with *280 in the normal position the calls are handled correctly but with *280 in the Override position I'm trying to get all calls to forward outside the system to an answering service. Is this possible or is there another way of...

That got it. Thanks

I have a UCX50 5.0 I would like to remove the default voicemail greeting that plays after the mailbox owner unavailable message plays. Once the owner records a message/greeting the additional message is unnecessary. Thank you for any help/

Thanks for the post. I'll give that try.

UCX50 5.0 W/ Polycom VVX 411 5.4.1.17954 Is there a way to set an intercom VoiceCall button like on the Nortel systems. UCX50 5.0 w/ Polycom vvx411 telephones

UCX50 5.0 W/ Polycom VVX 411 5.4.1.17954 Looking for updated EFK action codes. EFK is enabled and I'm using XML notepad to import. I'm particularly looking for Call Park softkey programming but any other programming would be helpful. I'm new to editing cfg files so please understand my...

The router is owned by CSPIRE and I dont have access to the programming. I have not tried another SIP provider but I will on my next visit to the site. I have a callcentric account so I will see if that works. Thanks

I've installed all the patches and follow the guides as much as I could. We have a cspire router onsite that the BCM points to. There is no authentication programming required because the cspire router does this. CSPIRE provided a trace analysis for us on the process of outgoing calls. CSPIRE...

I've recently taken over this account because the original installer is no longer around and I seriously doubt he installed any patches. Where do I find them? I will check the DN length. Thanks

Any help would be greatly appreciated. I have a BCM50 R6.0 with 6 SIP trunks provided by CSPIRE. Incoming works perfectly with about 30 DIDs setup as target lines. The problem is with outgoing, I've created a route 83 with destination code 9 hitting pool BlocA. I've setup the SIP programming to...

Thanks for the help Firebirdscambler and Curlycord. Both was what I was looking for.