Search results for query: *

Hey Gang, I know this is a long shot but has anyone out there recently been able to find a viable option for a unified/desktop messaging that works with Windows 7-10 and Microsoft outlook 2013-Office 365? Or on a side note, has anyone worked with an email server that could function along with...

Has anyone done a s/w upgrade on an LP40, if so do you have a procedure? And once complete, how do you verify that it has been upgraded. I have an LP40 that I think I have upgraded it using the following steps. Booted the system, accessed the DM and uploaded the file 'SP40V204' to the system...

Simpler way is to place a call, put it on hold and then pick it back up, the display will tell you the line your on.

Unfortunately in this case the BCM50 is a true R6, not an upgraded unit. I have never been able to get the R6 to fully initialize, I have always had to use a clone or the R6 drive itself. Thought it might have been what I was doing, but sounds like this is an issues for many of us.

Has anyone experienced an issue when cloning the Multi-image hard drive, that the BCM50 R6 image will not enable when initializing it? I have made numerous copies for all versions of BCM450 and 50 where they all worked, but every time I try to initialize the BCM5 R6 version it bricks the h/d. I...

Follow up post... So after numerous failures, frustrations and f'bombs trying to install the Aura 7.x platform, I retreated back to the Aura 6.4 s/w. After a few hick-ups I was able to get the s/w to install as if I were working on the S8300D, as stated by dleuen...Once I had it installed...

Coming back for another look... dleuen, yes I did make sure to accept that randycarroll, I had not loaded the Utility server up to that point. However I did get the file and attempted to load it via the SDM Client program. It would let me do everything, including choosing a Flexi Footpath, but...

Ok, so I tried going back to Aura 7.0 and it completes the AVP install from the DVD. I then wait for the card to reboot, and when it's available I connect using the SDM Client. I work my way through configuring the location, Host, FQDN, etc...It's when I get to the deployment stage, that I run...

Hey randycarroll I should have been clearer, I labelled it CM in the post, but I actually used the Aura vsp-6.3.7.0.05001.iso, downloaded from Avaya.

Hi all, I am looking for any documentation/help on doing a new install of either the CM6.3.7, or 6.4 on the S8300E. I can't seem to find any decent instructions or guides on how to actually do it. I have installed CM 6.3 System platform and Templates on S8300D's without issue, but the same...

Just a follow up... Thanks to curlycord for the simple and elegant solution. Honestly, don't know why I didn't think of that myself. Using the Multi-Image did the trick, locked it in the correct s/w version according to KRS and allows for normal operations and resets if needed.

Hello all, I am curious to know if anyone out there has an old copy of the BCM50 2.0 Factory image patch. I recently ran into an issue of a BCM50 that was upgraded to 2.0, but the patch was never installed and the Level II reset wiped it back to 1.0. I was able to reinstall the 2.0 s/w and...

I have a T1 that I have done the press and hold on the reset button in order to default the unit. It now completes the boot to the VXWorks allowing me to access the information and make changes to the IP etc...But within 15-20 seconds of reaching this screen (through the serial btw) it reboots...

Well, thought I would finalize this one. Never did get it completely resolved, and since they were switching to a PRI, they just lived with the calls forwarded to the few POTS lines they had on the system. Once the PRI was in place and programmed, everything was business as normal. The only...

Yes it is an existing, and no, not all of a sudden. Normal busy on incomming...outbound working ok. Apparently the tech who was there previously attempted to set the system up for the PRI and do a test. This of course erased much of the information on the T1 and he didn't think to write any of...

Good day all, I have a sight with a standard T1, 24 channels, digital hand off to a DTI card, in a MICS with 4.1 s/w. This is a cold walk in to the sight. No previous work for this company, and they will be changing over to a PRI in a week or so. (Already trying to make them upgrade to 7.1)...

I have a BCM50.02 that was previously upgraded to a R6, (This is a system I took over from another vendor), customer was having some issues, instead of calling me, they did some Google detective work and learned how to do a level 2 reset on the system, I have no idea why. Needless to say it...

I was asked a question but I am uncertain as to the answer. "Customer already has the licensing to support 50 skillsets and 20 agents. They are using the agents to log into multiple skillsets at once. My question is does the skillset require a license for each agent that logs into it, or if...

Level 1 Reset will also wipe the Keycodes...make sure you have them before proceeding.

Hey All, I have a Multi-Image H/D which I purchased from Avaya Direct. I have done a bunch of these for multiple systems and releases. The issue I am having though, is that I can't get the BCM50 R6 image to complete the install...I am doing this directly in the BCM50 (side note here, I know...