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  1. SIRMcD

    Ip office with pri

    So I have an ip office that has been running fine with pri type dms100 The customer has a new provider and wants to run NI2 I tested it today and I couldn't dial 10 digits. After 9 digits it returned incompatible. What am I missing? I'm only changing the pri from dms 100 to NI2 Thanks in advance,
  2. SIRMcD

    IPOCC install on vmware

    Thank you for the repley . When you ran the pgbackup.bat did you use administrator for username or postgre?
  3. SIRMcD

    IPOCC install on vmware

    The server i have been supplied with has 2 drives and the server admin has requested all CC systems be deployed on the e:drive will this break anything once we go live ?
  4. SIRMcD

    Will Xima Chronicall work with a bcm 450 R5

    Hey guys. Just wondering if anyone has used Xima with a bcm450 Customer needs to reinstall his rcc and was wondering if there are Other options
  5. SIRMcD

    VCM Module

    Ah I see now, 10 VCM channels in the combo card
  6. SIRMcD

    VCM Module

    I have an IPO 8.1 going in with about 12 - 13 9600 series sets. I don't believe the sales group included a VCM module. Does the IPo have a number of internal channels that it uses first. Or am I going to have a bad day tomorrow.
  7. SIRMcD

    Strange Problem after upgrade to 8.1(63)

    Verizon needs to turn off MWI or VMWI, ask them to turn off both just to see if it fixes the issue(it will). Official stance for most carriers will be to downgrade the IPO to a software that does not cause this until Avaya officially fixes the problem. It is not an actual problem with the FIOS...
  8. SIRMcD

    Volume control on the 7208 set of the BCM

    There is a really old version with the vertical connections( I believe they still say Meridian on them) and there are 2 series of M7208 with horizontal connections. I think the newer ones are the only ones that don't have this volume issue.
  9. SIRMcD

    Strange Problem after upgrade to 8.1(63)

    Yes, I had the provider turn off MWI. In my case this is fairly easy as the company I work for is a major carrier. So it's just matter of calling an internal department. I can tell you this , it was a real hunt to find the correct department. Because the fibre to the business is so new to the...
  10. SIRMcD

    Strange Problem after upgrade to 8.1(63)

    Ok , I have this issue resolved but still requires more data to present to Avaya. Thanks to yankblan for pointing me in the right direction. This is a MWI burst of information. The fibre fed ONT device has a back end(at least with Bell) of Broadsoft as opposed to dms-100. I spoke to our techs...
  11. SIRMcD

    Strange Problem after upgrade to 8.1(63)

    Still the question remains is why so much voltage for a data burst. The MWI data does make sense, but true analog copper fed lines would do the same thing. But they do not cause the IPO to ring.
  12. SIRMcD

    Strange Problem after upgrade to 8.1(63)

    The system is , of course , grounded. The real issue here is why the 20 vac voltage spike coming from the ONT. Hopefully I can use an alternative software in the IPO so that it will stop ringing.
  13. SIRMcD

    Goodbye to one of our members kholladay....

    This is sad news, He was my age. RIP Kyle, and thank you.
  14. SIRMcD

    Strange Problem after upgrade to 8.1(63)

    Yes , I agree, but I don't think anyone is aware of it. I and another tech have spent quite a few hours testing this. I am just starting to find out about this issue. My next step is to set up an ONT on a bench. See if the unit does it without fibre connected to it first. Anyone who is having an...
  15. SIRMcD

    Strange Problem after upgrade to 8.1(63)

    Hahahah , I know what this problem is and I thought I was going crazy. Are the ONT's from Verizon made by Alcatel. Probably an I-820G Bell has recently started rolling out Fibre to the business and I have just installed an IPO that is supplied by lines from an ONT. Phantom ring every half hour...
  16. SIRMcD

    BCM450 Message Forwarding (.wav to e-mail)

    That is more complicated then just vm to email. Would require actual unified messaging keycode. setting up imap on exchange for the servers to communicate etc.
  17. SIRMcD

    RLT

    Is RLT available on BCM450. I have a 450 with PRI and the customer wants to use release link trunking so as not to tie up channels when it transfers a caller offsite. I know it can be enabled in the pri but does the BCM have to do anything other than a link to make it work?
  18. SIRMcD

    AA Answering too soon.

    Did you change line 4 in AA or line 064?
  19. SIRMcD

    need a shortcode to transfert to voicemail

    Don't forget to transfer them first then hit the shortcode followed by the extension
  20. SIRMcD

    Delay dial on copper lines.

    Disable any analog ports that are not connected, this cured my issue with waiting for line

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