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The extension is in 56XX...5602 I believe.

We have an NEAX IVS2. There's a classroom that cannot hear the morning announcements nor pages of any kind. Everything else on the phone works fine. The extension is in 56XX, and the phone has been replaced with one that was known to get announcements and such. Is there another setting that...

She has a 16 button phone.

One of our campus executive assistants claims that when she places a call on hold she is not able to retrieve it. After a couple of minutes it will ring back at her phone though. She does need to retrieve the calls though. I'm not sure what commands to look at in this case. We have an NEAX...

Turns out under E600 for group hunting was set to 1100 (the extension for the other campus' main line).

Is there a way to transfer calls directly to someone's voicemail without the extension ringing on an IVS2? I thought it was Transfer > extension > 9 or something like that.

T1 I believe Night mode goes directly to V/M.

The main office's receptionist accidently dropped the handset onto the phone and now all external calls are being forwarded to another campus. She thought she set call forwarding by accident, but when she tries to change it it's saying Restricted. All internal calls to the receptionist are OK...

yep, that was the problem. Thank you very much!

grh, 200>2:727- 200>27:732- 200>277:736- 200>2779:A129- - strange how everything else surrounding 2779 is 804 though.

Internally you get the busy/disconnected signal. Externally you get the number has been disconnected message. I've tried setting the extension up on another LEN on a different card but got the same results. CMD E50 does show 1 for that extension. It's not a new install. That extension has...

The main line is not set to forward to anything abnormal, and DND is not set. DND isn't even set in CMD 200. Just for S's and G's I programmed a button in CMD 9000 for DND, and while set and not set it's still busy. Calling the main extension (2779) goes to busy signal but calling virtual...

If there was an emoticon for a standing ovation I'd put it here. I made sure everyone had that setting, and now no one is getting restricted when trying to call Chicago. Thank you all very much!

I did both 213 and 949 8A4005>1949:0000- 8A4005>194 - Already Assigned 8A4005>1213:0000- 8A4005>121 - Already Assigned

I'm sorry. All but one of the sites had this 8A4005>1630:WRONG- 8A4005>163:0001- 8A4005>16 - Assigned Already One site had 8A4005>1630:WRONG- 8A4005>163:NONE- 8A4005>16 - Assigned Already It also had 8A0001>1:00140 8A0001>2:NONE- 8A0001>3:NONE- All the other sites had something else for 2 and 3.

8A4005>1630:WRONG- 8A4005>163:0001- 8A4005>16 - Assigned Already

8AA000>0:4005 8A4005>630:WRONG- 8A4005>6300:WRONG- 8A4005>6301:WRONG- 8A4005>6302:WRONG- 8A4005>6303:WRONG- 8A4005>6304:WRONG- 8A4005>6305:WRONG- 8A4005>6306:WRONG- 8A4005>6307:WRONG- 8A4005>6308:WRONG- 8A4005>6309:WRONG- 8A4005>63:WRONG-

All 6 sites have A126.

Ozzie, we have 6 PBX's at different locations. Would I have to do what you posted on all of them?

Ya, it's only happening with the 630 area code. I tried calling many other out of state number and had no problems. As I'm dialing the number I'll finish with the area code and then I'll get the busy signal. Restrict is showing on the LCD screen. What's an LCR?