Search results for query: *

I'm a remote worker and have a person who claims the conference key drops calls or connects calls but I think it's user error. He claims to be doing it correctly. Can I trace a call and see what he's actually pressing?

I've been a nortel/avaya guy got the past 15 years and I have an interview for s job that handles both Avaya and Mitel equipment. Is there any training materials I can read so I'm a little informed come the interview? I made them aware on the application that I'm new to Mitel. thanks

It's been a while since I've needed to do this but what load and command do I use to just do a simple reset on an 1140e? Cheers

Yes it is.

We have malicious call trace on some phones and after the button is pressed on internal calls we can't hear or be heard. External calls work fine. What should I check?

what load do I go to to count the phones? I took the command is stat gr.

I figured it out. Thanks for your time!!! Cheers

I have a main line setup as a MARP that is going to voicemail after 5 rings and it shouldn't. I've checked the FDN and HUNT and they're set to denied. What else could be going on? Thanks

That did the trick. Thanks!!!! Cheers

It's on key 6 if that makes a difference.

It's set to SCR.

I've got DNDR set to 12 on a phone for someone that monitors another persons phone however there is no delay when the number is called. What gives? Cheers!!

I've got DNDR set to 12 on a phone that monitors another persons phone however there is no delay when

Yeah. I had it in the wrong slot. I moved it to main cabinet in slot 1 and I can communicate with it. BUT I'm getting sdl2110 reason 1 error when I try to enable it using enl tmdi x fdl

So, I've successfully outed the dch/loop and recreated as TMDI card. However, when I go to enl tmdi in 96 I get error msdl028. MSDL0028 Cannot enable the card because it is not present in the system. If the card in question is believed to be present, check if the switch settings on the card...

Yes, there are 23 trunks now. What are the commands in ld 14? How do I remove the route too?

Ive already got the ADAN for the dch saved for when I need to rebuild it.

I need to change the card type from MSDL to TMDI and I understand I need to out the D-channel. I'm getting an error saying that I cant out the D-channel when B-channel is still defined for loops associated with this D-channel. It's been a while since I've done this. I don't remember what to...

I have a user here with a KEM on an 1140e. I have 18 lines programmed as BFS. If any one of those 18 lines ring can the user with the KEM answer the call?

When programming an 18 button KEM on an 1140e the programming starts at key 32 and key 32 is the bottom key on the KEM unit, right?