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  1. sizbut

    Avaya Communicator for Web Chrome Extension "This extension may soon no longer be supported"

    "Is Avaya planning on updating this Chrome extension so it does not loose support by June 2025?" Doubt it. They announced end-of-sale and end-of-support for that product back in August 2022.
  2. sizbut

    IP Office Server Edition Select - Support resiliency.

    You've enabled SIP extension support on the secondary but it has no SIP phones - the error message is because having a SIP registrar enabled is an increased security risk so they don't want you doing that unless you actually need it. Nothing to do with resilience. Your choice is to be tough...
  3. sizbut

    VM Pro additional port licence not enabling correct number of ports.

    Be careful of how things are described. There is a difference between the license packages Avaya sells and the licenses entered in the IP Office system. So when you buy a Server Edition license (1 item) what you receive is a package of licenses (a server license and a voicemail ports license for...
  4. sizbut

    VMP 9.0 Same Greeting for all 200 users

    You really need to say a bit more about how calls are reaching the users and about the extension numbering, since for example, calls to a sales group number with go to that groups mailbox and so already get the same greeting regardless of which group members didn't answer. If it is for direct...
  5. sizbut

    Authorization Codes Not Working on SE Expansion L

    ...and before you answer "yes", think how both question suggest you haven't really told us much which we can use to look for an answer.
  6. sizbut

    Authorization Codes Not Working on SE Expansion L

    Have you added the same user rights to the expansion?
  7. sizbut

    Avaya 5402

    If it's a subscription system then the user requires a subscription, and older phones don't have a string to say that.
  8. sizbut

    Avaya K175

    Show me where Avaya says (spelt correctly) in the IP Office documentation. And don't say an Avaya BBE told you, I've had to school them on how their own products work often enough. Who said this is anything to do with Workplace? The original poster hasn't answered any questions about the actual...
  9. sizbut

    Avaya K175

    Yes, until you change a setting on the IP Office and the matching setting that needs to be passed to your phones by the 46xxsettings.txt file doesn't change. Or the IP Office team add a new setting to fix an issue or add a new feature in the auto-generated file. Just because you've got it...
  10. sizbut

    Avaya K175

    None of the above. Remove the manually edited 46xxsettings.txt from the system. Put any custom settings for the phones in a 46xxspecials.txt file. Set the file redirect address for whichever HTTP file server you are using to host the K100 firmware if upgrading. And actually tell us what "stuck...
  11. sizbut

    User Portal - Remote Access through ASBCE

    Never done it but done you need to be using the TURN/STUN configuration within the ASBCE. https://documentation.avaya.com/bundle/DeployingAvayaMeetingsServer_r91/page/TURN_STUN_for_WebRTC_calls_in_OTT.html
  12. sizbut

    9.0 Call Control FNE 00 cant break dial tone

    No. The feature needs a caller ID. It uses it to look for a matching user, by comparing to the user Twinned Mobile Number settings.
  13. sizbut

    Twilio SIP trunk setup on Avaya IP Office 9.0

    30 seconds is the normal timeout for SIP call setup not being completed. Some expected response has not been received. You would need to go through a full trace pairing off the invites and responses.
  14. sizbut

    Time & Date 9.1

    Then you may need to add some new entries and to do that you may have to delete some of the expired ones.
  15. sizbut

    Start the week with a laugh (and cry)

    For my sins I've been given the task of crawling through a pile of Avaya end-of-sale notices. And just to prove that Avaya has always been a fun factory, I just came across a hoot in the end-of-sale for IP Office DL120/R210 servers (https://download.avaya.com/css/public/documents/101008944)...
  16. sizbut

    Avaya ip office 12 Server edition iso verses OVA (iso =issue)

    Virtual server installs are only supported using the OVA (or the equivalent image for whichever virtualization platform you are using).
  17. sizbut

    IP Dect 3755 cordless features

    If Avaya haven't done whatever is necessary to make 3755/3759 the features work automatically through provisioning, then yes - you need either an charger that can be used for phone programming or an AIWS.
  18. sizbut

    IP Office 500 v2 - T1 Trunking

    If its true T1-PRI (rather than through a SIP converter) then check with the provider that they have brought their end into service.
  19. sizbut

    Fallback

    Further tested, fallback works with my analog extension (Combo card phone port) except for the unplugged scenario. So: DND off and no voicemail. On a call and no call waiting and no voicemail. Logged out.
  20. sizbut

    User Rights short code not evaluating

    Don't ever use xxxxxxxxxx as a fake number in discussion of IP Office shortcode - x actually means something in IP Office shortcodes. And your screenshot still included just a single + and nothing else. And as the folks have said several times now, wasn't set to actually be applied.

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