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I have a Base VCM64v2 module. Incoming calls work fine. When a call is going to fail, I do not hear ringing. The called party can answer, but the calling party has silence. AT&T says their flex team sees everything fine on their end. .

I have a Office V500 Release 5 with IDECT Phones. The time and date on the IP office digital phones are correct. The IDECT master is pointing to the IP Office for it's time server. The IDECT Phones are an hour off when coming off charge. The date is correct. When looking at the missed call log...

I have a Partner ACS R7 with 2 308 Modules and 1 206 module. I am having an issue with a touch tone receiver on line 6. Every 6th call I get a murky dial tone. At this time when I dial on that line button I do not seize the CO Line. After dialing I get a Bee-boop sound then system busy tone...

I am having sporadic transfer issues after calls are transferred out of the IVR. The calls are transferred to call group 71. 4 lines into the IVR 1 line ringing per Extension port. 2 port in 2 different 308 modules. Calls may be dropped. Calls may sound like they are transfer to a wet line...

I am trying to remove 2 CO lines from the Auto Attendant. Then direct them to a personal mail box. Change the Auto Attendant greeting for the day and night messages. I had changed the AA message 3 years ago and left the information with the customer. They can't find the information and I can't...

I'm having a computer issue connecting to Avaya equipment. Two weeks ago I programmed 2 IPSI boards using Telnet. The following Monday I was connected to an IPOffice. At the end of the day I was going to do a backup to my Laptop. Apparently the process caused the SIMS card to be corrupted...

I Have a Partner ACS R7 with a PCMIA Large R3 mail. At times the message light stays on after the messages have been listened to. I have changed the mail card The system worked fine for about a week then the problem manifested itself again. Is there an issue with the R7 and the PCMIA R3 mail?