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Matt, thanks for the advice. I've got the files from the dropbox you gave me access to, and I'm comfortable doing pretty much anything computer-related, but I've never done a database backup or update to any Micros system before. If there was a step-by-step resource anywhere I'd definitely go...

Glad to hear it got fixed, and thanks for the screenshot, I'll look into whether we can update our A&R version only. We're on 5.2 though so nothing seems to be applicable to our ancient software haha

GregSandG - I had the same problem, and our location can’t update our Micros to the version required to apply the patch that Oracle has. There’s a work-around that will get you by until you can figure it out. Look at this site...

Thank you DJ Mad Matt!!! Much appreciated!

I realize I'm late to the party, but did I make it in time to get added to the Dropbox before it all goes away? Dmchenry91@gmail.com Thanks!!

Okay, after a few hours of searching, I finally figured it out. Since I couldn't find any information anywhere about an issue like this, I'll leave this here in case anyone else has this problem: 1. Go to POS Configurator 2. Click on "Condiments" 3. In the tabs on the condiments page, click...

Thanks for replying! Where are the settings located that I should print screen?

We have a new manager who attempted to change a required condiment on one of our specials and somehow managed to prevent ANY of our menu items from allowing condiments. I'm completely stumped. The individual menu items list "Food Preps" under "Allowed Condiments", but when they're rung in under...

Sorry, I should have mentioned that we use Micros E7.

Okay, so this one has us stumped - here's the steps of what happened: 1.We had a gift certificate that was entered incorrectly by a bartender. We used to use paper gift certificates, so have a button for those. She got a Gift Card from another restaurant, and rang it in like it was a paper gift...