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HI we have just taken over the maintenance of a NCP 500 and need to replace a fault IP handset on the system and just need to know the best way to do this so that the new handset keeps all the setting for the old phone? Thanks for any help with this? Mark

This is something I think you can do with Braxtel that the UK E-LG resell now does?

Try putting the MAC in program 442 and then on the handset in system setting, set direct send to Yes and remote mode to Yes

Hi Joe Can u tell me how you ordered this from BT and what you ask them to get this Dass converter Box? Thanks Mark

Hi Joe Can I ask you how you have converted the Dass circuit, as I have a customer that has dass at the moment but is stuck in contract to be able to move this to SIP?

Hello Can someone tell me, I have a customer that has a old Mitel system using ISDN 30 Dass and need to change this to ISDN 30e for the new phone system, If I get this changed by openreach will the Mitel system still work or would you have to change the card and reprogram the system for this to...

These are the ones we supply https://www.orbiss.co.uk/handsets/vtech-s2210-sp Thanks Mark Orbiss

HI Yes we have interface with Welcome on a few site over the years!

You can add more handset if you like you just need to adjust the amount of handset you want to use in pgm 380/381 you can change this form the 12 that it will already be set to, but you will only be able to make up to 12 calls at any one time, as like you say you have a 12 channel voip card...

Try blocking the ports on the router to the phone system, have there got all ports forwarded to the phone system?

Hi Tim Have u set the Nation code in program 100 to 61 for Australia, u need to make sure that dip switch 8 is on set nation code and then reset system and then turn this off once reset is done and u should then have the nation set as Oz Mark

In your internet option in IE you need to make sure that SSL 3.0, TLS 1.0,1.1 and 1.2 and all ticked

This would more then likely be a PSU issue that would need replacing!

Yes that will be fine, you can just do a straight swap with the old card.

Hi Does any one have the details of what commands needs to be send to the Samsung to be able to check rooms in/out from a PC as we would like to be able to test this on site to be able to show it is working ok? Thanks

HI Thanks for all your help, i have now fixed this issue, it was to do with adding the pubic ip in to the tables and setting it to Pubic with private.

HI Thanks for the reply, I have check and it is a SVMi-20I?

HI Does anyone know how to connect to the SVMI-20e voicemail card on a 7200, I have been give some ports to forward to the voicemail card but still have not joy connect to it while using the DM tool?

HI Ryan Good to see you got it all working, now if i was you, I would change the Sip password as it is saved in the download you have put on here. Mark

Yes you will in PGM 221 for Compared digits, but then in the Day zone 1 you can send them to the same index number in PGM 222.