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  1. rdmlbny

    Upload or remote record AA Greeting

    Thank You!
  2. rdmlbny

    Upload or remote record AA Greeting

    I have read you can import AA greetings. Does this apply to Partner mode also.Otherwise can someone record AA greeting from outside system? I have MP3 files I can convert to wav.format, I just need to verify it can be imported in Partner mode or just have person with "voice" dial in and record...
  3. rdmlbny

    IP Office Partner Mode Import AA greetings

    I have seen how you can import Auto Attendant greetings Is this also apply to "Muppet Mode" I am trying to save a trip if it can not be done. Thanks in advance Rich D
  4. rdmlbny

    Time adjustment

    I've been tooling with an S8300 for a friend. The time is off and I can not change it via the Aura Call Manager. Do I need a Linux command at the S8300> prompt and is there any danger in adversely affecting the Voice Mail and Call Processing.
  5. rdmlbny

    IP Office Basic/Partner Mode Night Service

    Thanks, I think Telcomboy has it right I just needed affirmation. Thanks Again
  6. rdmlbny

    IP Office Basic/Partner Mode Night Service

    I am using Auto Attendant. At night I want calls to go directly to Mailbox. Thanks in Advance, Rich D
  7. rdmlbny

    IP Office Basic/Partner Mode Night Service

    I am using Auto Attendant. At night I want calls to go directly to Mailbox. Thanks in Advance, Rich D
  8. rdmlbny

    S8300 MOH Fails

    I verified music is on pin 4 and 5 on RJ45. Plugged into MM711 port 1. I worked one day and the next day not. I ordered KS-23395-L4. Do it really need it? If someone went to adjust radio and turned up volume could that have damaged port?
  9. rdmlbny

    S8300 MOH Fails

    Have radio on Returning in morning to check out
  10. rdmlbny

    S8300 MOH Fails

    I connected cd/radio directly to analog port It worked for a day then stopped. Any ideas?
  11. rdmlbny

    ACS 7.1 Power Module

    System stopped, operating no power to phones. Does anyone know how to troubleshoot power module. Module is $75.00 processor is $750.00
  12. rdmlbny

    IPO Upgrade V1 to V2 and 6.0(8) to 8.0

    I am being presented with the oppurtunity to upgrade a site and add ACD with Contact Center Reporting Following is equipment list; 1 700479710 AVAYA IPO IP500 V2 SYSTEM SD CARD MU-LAW 1 700289770 AVAYA IP OFFICE Power Lead (Earthed) US 1 700429202 AVAYA IPO 500 RACK MOUNTING KIT 1 700502042...
  13. rdmlbny

    ipo 8.0 auto answer

    Seller says IPO 8.0 Quick version does not support Internal Auto Answer on 1408 and 1416 and suggest I downgrade to 7.0(12)
  14. rdmlbny

    Door phone and Voicemail questions

    Just installed IPO 8.0 Quickversion.Have 2 Partner Analog doorphones. What is the install programming procedure. I believe it should be connected to an Analog Station. I also need to have 2 lines ring no answer to Mailbox of station 18. It will be the only active mailbox on system. Any...
  15. rdmlbny

    Analog Door phone and Voice Mail set up

    Just installed IPO 8.0 Quickversion.Have 2 Partner Analog doorphones. What is the install programming procedure. I believe it should be connected to an Analog Station. I also need to have 2 lines ring no answer to Mailbox of station 18. It will be the only active mailbox on system. Any...
  16. rdmlbny

    Analog Door Phone and Voice Mail set up

    Just installed IPO 8.0 Quickversion.Have 2 Partner Analog doorphones. What is the install programming procedure. I believe it should be connected to an Analog Station. I also need to have 2 lines ring no answer to Mailbox of station 18. It will be the only active mailbox on system. Any...
  17. rdmlbny

    Silent Monitor on MICS 7.1 w/Contact Center Agents

    whta im learning is on 6.1 mics software monitor is muted and agents have visual indication on minimum 7.0 silent monitor is available and there is no indication at agent set
  18. rdmlbny

    Silent Monitor on MICS 7.1 w/Contact Center Agents

    I have a user with MICS XC 6.0 and Messaging 150 3.1 with Contact Center and Muted Monitor for Supervisors to observe agents. The problem is when monitored the agents T7316 sets display as if they are on a conference call with the supervisor.Therefore they know visually they are being...

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