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It was my vector after all. It works now because I was using name1, name2 and name3 incorrectly. New vector design below. CALL VECTOR Number: 4 Name: Main Number AA Multimedia? n Attendant Vectoring...

I had to build this vector because we are shutting down the Audix server. Thanks for the link, but I have seen that before. Even if I enter for the station name of, 'Epping, Joe', eppi and then joe, when I get prompted for name2, it doesn't work.

If it can't find a match for name1, it never works when using a search on name2.

Here is a trace of a successful transfer by CM using name1. 13:14:10 TRACE STARTED 05/11/2023 CM Release String cold-03.0.124.0-23675 13:14:44 0 0 ENTERING TRACE cid 3221 13:14:44 4 1 vdn e6161 bsr appl 0 strategy 1st-found override n 13:14:44 4 1 AVDN: 6161 AVRD: 13:14:44 4 1...

list trace vector 4 Page 1 LIST TRACE time vec st data 13:08:48 TRACE STARTED 05/11/2023 CM Release String cold-03.0.124.0-23675 13:09:00 0 0 ENTERING TRACE cid 3192 13:09:00 4 1 vdn e6161 bsr...

Number: 4 Name: Main Number AA Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? y Basic? y EAS? n G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y Prompting? y LAI? n G3V4 Adv Route? y CINFO? y BSR? n Holidays? y Variables? n...

I found an old thread that started off asking this question for only two names and never really addressed the issue when it was over. Has anyone seen a dial by name vector where approximately half the name transfers work and half do not? I don't see any consistent differences between the...

If the Call Type is flagged as hnpa for 1305, instead of fnpa, that would cause 305 digits to be duplicated on the setup digits for outbound calls?

I have a single station who dials any 305 area code 10 or 11 digits and the trace shows me the 305 area is in setup digits twice. This is an agent dialing. I can dial from a similar agent id/station to 305 area code and it does not replicate the issue. I can't find anywhere in CM programming...

I am interested in finding documentation for migrating mailboxes from either AAM, CMM, or MM to the new Avaya IX Messaging application. Is there a clear path for this migration? All I can find is one for Call Pilot to IX Messaging.

Hello all, I can't find documentation that tells me how the attendant can be programmed in the MAS for call transfers back to the pbx when the attendant says, "if you know your party's extension you may dial it now". Someone else programmed this machine a long time ago and I have never...