I deeply understand your "beginner's headaches" here. I had my fair share of headaches with Avaya Aura, too. It's just a different case for me. Kudos to the people who often helps out beginners. Huge help, really.
Patrick Hogan
www.tenfold.com
This is a very interesting discussion and even more interesting theories here from you guys. I heard some of these from Avaya's move, too. Quite interested on what exactly they would do. I just wish that it would do more good than harm to users like us because these upgrades or changes can be a...
Hello!
If the goal is to eliminate unnecessary clicks and make the process smoother and easier for the sales reps, then I guess it's best to go for an automated system, like the click to call function you get from your Salesforce integration. Our company has a CTI that can expand the click to...
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