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Hello, the customer i have has an SL2100 with 5 analog CO lines. The lines are configured as DIL where in in each mode they ring a different virtual extension which is forwarded to voicemail. This is so each mode can be answered by a message tailored to each time mode (Ext 250:day, Ext...

Hello All, We are adding a 3rd Mitel 3300 to our network cluster that already contains 2 other 3300s and a Micollab Server. they are all running the same software version 8.0.9 and are configured on a VPN maintained by the customer. We are able to ping across the network between the PBXs and...

Hello, my name is Chris and i am one of the Panasonic Installers for my company. My customer has 2 locations within the same town, a north location and one on the west side. The North-side is a Panasonic TDE200 running version 8.0101. The South-side is a Panasonic TDE100 running Verison 8.0101...

Yeah, we defaulted the system, and started a brand new install. Somehow we seemed to be missing / corrupted files, because now it connects fine. Thanks for your help

Hello, I'm installing MiCollab onto a brand new server, so this is fresh install and new AMC license. This server will reside on the internal network with access to WAN via the default gateway. IP addresses are set correctly (192.168.10.10 for Server, 192.168.10.1 for gateway. When testing...

The problem is that the different tenants use the same physical phones. Ext 201 is the main reception as well as the tenant extension. The extension number does not change, just the user changes. I was hoping for a method which would automatically change the CLIP ID depending on what time...

Hello, I have a customer wusing TDE-100 with a 23 Channel PRI and 36 phones. They are currently running 2 companies out of the same phone system. From 8am to 5pm is one company, but then from 6pm to 2am the office becomes an after-hours clinic. I set it up so that in day mode it rings the...

The Class of Service is set to allow external Transfers. The calls do transfer out correctly through the PBX. The voicemail is not involved in this case. However the Caller hears dead air while the transfer is taking place.

Forgot to add using DT-343 Phones.

Customer has an NCP 500 running v.71104. They have a PRI 23 Card, using all 23 channels. When not at their desk, they forward all calls to their cell number using the FWD all 9+cell number. When you call their direct numbers, the cell phone rings almost immediately and the calls are connected...

Hello, I have a customer with 2 office locations in separate cities. The Main office is running a TDE 100 using version 7.003 Firmware. They also have an NCP 500 running their secondary office. They have a VPN tunnel between the shops to allow for network connectivity. The IP ranges on the...

Hello, I have a mitel 5000 with 8 loop start trunks. The first 6 lines are for the main rotary for the customers phones, however lines 7 & 8 are for incoming 1-800 number calls. The feature code for ring tones seem to change the settings for the phones. Is there any way to change the ring...

Does anyone know of a method by which I can keep my voice processor applications from appearing in the Intercom Directory. Whenever i dial 307 (directory feature code) i pick the option of I/C. instead of just the active extensions, i also get my call routing announcements, the record a call...

The card for our panasonic is pri only. i guess we'll have to try and get a T1 card to try this, but I'm not sure if we can get a E1 card for testing. I jury rigged them together for now using the analog extension ports on the Mitel with the CO ports on the Panasonic. not the most efficient...

Do you know if the Mitel will accept a Panasonic as a possible NODE. Or is it looking for a proprietary device to be that node.

I have never found anything in the 5000 that allows Q-SIG to be turned on. The panasonic can be set as either Q-SIG Slave or master,

I want to connect a customer's existing panasonic system to a new mitel 5000 so that they can keep their existing wireless phones. I found instructions on connecting a mitel 5000 to a non-mitel device via E&M trunks through the T1. I was Wondering if anyone would know the proper configuration...

I want to connect a customer's existing panasonic system to a new mitel 5000 so that they can keep their existing wireless phones. I found instructions on connecting a mitel 5000 to a non-mitel device via E&M trunks through the T1. I was Wondering if anyone would know the proper configuration...