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  1. prims7

    How to add DROP ANSWER feature while retrieving a parked call

    Thanks for checking @kwing112000. Yes, changing DSS status didn't work. I could try setting a NO_User Source code to fix this.
  2. prims7

    How to add DROP ANSWER feature while retrieving a parked call

    I manage phone system for a small firm with around 50 employees (30 phone users). We recently upgraded our Avaya IP406 V2 control unit (with expansion modules IP400 DS 30 V2 + IP400 Analog Trunk 16) from 3.2(54) to 5.0(26) version. We have Avaya 5420D IP phones. After the upgrade we lost the...
  3. prims7

    Event monitoring options in Ayava IP office 406 V2

    It's 3.2.54. I know it's ancient, thinking to update firmware to 5.0.26 but I have licensed voicemail Pro version 3.2.28. I think I need to update that too. I don't know what's the compatible voicemail Pro version to it. Not sure if my license still works or not in the updated version of...
  4. prims7

    Event monitoring options in Ayava IP office 406 V2

    My office has Avaya IP office phone system with IP406 V2 control unit. Are there any events in Alarms or SNMP MIB to monitor when caller ID is missing for incoming calls or when incoming calls are getting blocked for some reason ?

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