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7.1 was the final release for the CICS.

Sorry for the long delayed reply. To clarify things here's what I have programmed and what's happening: 2 greetings have been recorded under "Company Greetings". #1 is the "Hello thankyou for calling" for normal hours and #2 is the "we are currently closed" for non-bus hours. A recording has...

OK so I have my CallPilot configured with a CCR tree and have recorded a default greeting. The problem is when incoming calls on the trunks hit the CallPilot, they hear "The person you have called is not available" and then my custom menu announcement plays. I have business hours set properly...

Good news, all is well again. I had to change "ITSP association method" Configuration --> Resources --> IP Trunks --> SIP Trunking --> Public --> Accounts --> Advanced from the default of "From header domain match" to "R-URI Called Number Username match" and now all my incoming works perfectly...

Here's another oddity - I have 2 sets on this system - an i2004 and a T7208. Calling inbound to the T7208 I can get 2 way calling, inbound hears me, I hear inbound etc. But the i2004 set gives me the 1 way issue. The call STILL cuts off after 30 seconds on the T7208. SIP/ALG is disabled in...

Tried setting expiry to 3600 with no effect.

Thought I was out of the woods...not yet. I said I had no issues with incoming. I was wrong. Incoming calls will automatically cut off after 30 seconds. When it rings in and I answer: -I cannot hear the incoming party -The incoming party hears me fine Yet outgoing calls I place have...

Alright. This will be long winded, but joyous. I've been hard at work at trying to get this thing to work. After hitting a brick wall with this config I engaged CallCentric's support, sent them screenshots, and asked for a SIP trace to see what was going on. As you know, I was getting...

The steps have been followed with the same result. Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: Step 7: Step 8: Step 9: Step 10:

Upgraded to the new BEM version successfully and was able to complete step 10. I don't seem to be able to dial out still. EDIT: Made a stupid and realized that the dialing plan was set for pool A and not pool BlocA. So I changed it, now when I dial 9 I get the dead air but when I enter a...

I am having issues with step 10. Configuration -> Resources -> IP Trunks -> SIP Trunking -> Public -> Routing Table. When I press "add" BEM gives me this error: Error in setting configuration data. BCM_FEPSRemoteGatewaySettingData.GwRouteType is a required field. I'm not sure how to get...

So I have a newly upgraded BCM50a that went from R1 to R6 to take advantage of SIP trunking. I have said trunk registered, and I can dial incoming and dial sets. I've scoured the forum but how the hell do I assign a SIP trunk as a button? Every time I do in BEM it says "Cannot assign SIP/PRI...