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Backup rules are failing for remote location SCS schedule backups. If you tried manually or schedule in LD 43 Bkr 2,3,4 or whatever rule for SCS backup and you get SRPT4640 failed error. It's because your remote location is either a CPDC or CPMG cores. Meaning it works with linux. You have your...

Has any one seen these message they keep popping up and other ones this is just an example I have other kind too. evtCollSendEvent(): enqueue .... failed, queue full evtCollSendEvent(): enqueue AUD0 failed, queue full evtCollSendEvent(): enqueue AUD128 failed, queue full evtCollSendEvent()...

We had a simular issue the only thing we did is go under configuration - Then the first tab on top Server and select refresh all servers and it work for us. Good Luck.

Ok we did some test and we are getting closer to our issue. We are able to prove it's the CCMS adjusting it's time. We set up another box to ping the CCMS and CCMS to ping the ohter box. The other box miss like 13 ping in about 2 sec and CCMS never miss a ping. Then if you check where CCMS is...

Port configuration do you mean 100MBPS and fullduplex?

Hi, We have 2 PBX in 2 diferrent location and both PBX are doing this. They both have CCMS on a Virtual server Microsoft 2003 and every 1 - 3 days they will give out this alarm. nortel-ippbx : sev=1 ErrorCode=CSA002 almtype=8 cause=202 desc=16 7:55:19 12/12/2012 6:IP Address...

Perfect, that is what we assume it was. Patch cs1000-bcc-7.50.17.16-75.i386.000 is the one causing this. You have to take this one out and have it replace with cs1000-bcc-7.50.17.16-77.i386.000.ntl. Thanks

I need to make a change in a lot of phones and I get this error message when I try to make a bulk change. Actually you don't have to make a change, if you just go in the phone properties and try to validate or save it. It will give you this error message. I also notice in the Features of the...

Actually I look in the event viewer and this is what I have found. This is also the queue name we are having issues with. Thanks Event Type: Error Event Source: NGen Event Category: Major Event ID: 55741 Date: 8/29/2012 Time: 11:37:26 AM User: N/A Computer:Server Description: Event from...

Also this is just regular people calling us. It's not like internal people trying to call that number. Thanks

Hi, I'm wondering if anyone has seen this issue. It works great like 90% of the time but the other 10% of the time the customers can't select and option in the auto attendant. They hit there keypad but it want do anything. After a while they get transfered to the receptionist by default. I...

It would be contact center 7.0 they have.

Hi, We did an upgrade from CS1000 5.5 to 7.5. The agents now when they do an outbound calls they become not ready which is affecting there stat for not being ready. Before the agent when they do an outbound call they would go on something like busy or something like that. I can't remember on...

Hi, We did an upgrade from CS1000 5.5 to 7.5. The agents now when they do an outbound calls they become not ready which is affecting there stat for not being ready. Before the agent when they do an outbound call they would go on something like busy or something like that. I can't remember on...

No we don't have an NTP server so will need to setup one. I was just looking on info if someone had seen this problem because it was working fine before the upgrade. Thanks anyway.

Hi, We upgraded from 5.5 to CS1000M 7.5 CCP4 card with VXWorks and after the upgrade we notice every week the time is off by 2 min. We are thinking of configuring it to NTP server but just wondering if anyone has a solution instead of configuring to NTP Server. Thanks