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Awesome, thanks so much for your reply.

Hey all! quick question, I have a customer who wants to use some cell phones as mobile wireless sip phones, it looks like these days "AVAYA Workplace" seems to be the app to use for this. The system is currently running V11 Just wondering what licenses are needed? Power-user? 3rd party...

Hey all, I have been working on IP office for about 6 years but I am at a bit of a standstill on this issue (as I have not dealt with it before) I will try and include as much info as I can to see if any of you may have run into this issue. I recently installed a new (IP Ofice V2A system...

Yeah, they will let me push whatever i put in the ARS table so we are good there. but the shortcode under the User did not work.. :(

Amazing, thanks again!

Hey IPOTS, thanks so much for the response. So what you are saying, I can go to the individual user and go under short code and add something like this? I attached a photo, and I put 5's in lou of the real...

Hey all! just had a quick question that I can't seem to get my head around, I have an AVAYA IP Office and it's Running 11.1.3.0.0 I have this system installed in a Hotel Currently, under the ARS table, I have all outgoing calls going to PRI using this "Telephone Number (Ns9999999999Z"Hotels...

That's good input Janni, I just checked the router/Firewall settings and it was enabled so I turned it off. hope it helps! if it does not I think we will take our last shot at doing a site to site VPN with the host. Thanks for all your input today everyone!

It *sounds* to me what Tommy is saying is if I set up a (Site to Site) VPN from the clients router (USG Pro) to TelAgility the VPN will allow the IP address to pass to the Hosted Cloud eliminating the need for NAT. And I see what you mean Kyle, but this normally works through a Router without...

Hey Tommy, sounds like you may have been in this position before! So currently we have the ISP router in Bridge mode, and we are using a USG Pro router. Strangely enough, the phone system was in a few months before the network was and the ISP router was causing the same issues. But I can see...

Hey NYSTECH, so the PBX is server edition, and it's not rebooting. Also have tried to wipe the phones to the factory settings and then re-logged them in. but it's still happening, odd thing is that it's completely scrambling the Extn's. So it's as if one min the system works great then the...

Hey janni78, thanks for the reply! and yes they are all matched up..

Hey everyone! hope you're all well, thanks for taking the time to take a look at my thread. Here is my issue, we have a "Telegillity" hosted IPO Version 11.0.0.2 The customer has 15 IP 9608 AVAYA phones and a Ubiquiti network that I manage. (I have a few sites set up this way that don't...

Joe2938: that was one of the 1st things I did! Budbyrd: yeah, unfortunately any change you make in SMTP requires a restart... so I have restarted it about 10 times... no go :( Firebird scrambler: was that setting in the G-mail account settings?? Thanks guys!

Hello all! got strange one for you guys, I am having issues with an IPO V10.1 with embedded VM. Currently had it set up to send voicemail to Email using Office 365 and it worked great for a few months but unfortunately just stopped and this is what monitor shows. 16:25:34 156190mS...

Hey Critchey, yeah that's the conclusion I ended up coming to. its unfortunate since the ringtones are really similar, but I really appreciate your response! Thx

Is there a different way it has to be done when its "hosted"?

Yeah, I get that, but I guess what I am asking is there a way (in manager) to set all phones to default use different ringers for calls internally and externally. Seems like a really simple feature and makes a lot of sense but I can't seem to get it working lol

is there a way to make those changes on a 9608's?

Hey Sizbut, the phones are 9608g!