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  • Users: washo
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  1. washo

    Nortel via 3300 not following diverts

    Hi All,Supernova99, Just been digging on Google & found some info relating to my problem. Apparently the Nortel's implementation of Q-Sig is very basic & will only deliver caller ID & name only. It will not do CFA/CFB/CFNA as it doesn't send the correct reason codes, therefore not good if you...
  2. washo

    Nortel via 3300 not following diverts

    Cheers Supernova99, Unfortunatly it didn't work The caller gets "dead air" The voice connect server engineer also states that he can't see the call arriving, so the call is following the divert but getting lost between the last 3300 & the voice connect server that it is attached to! This...
  3. washo

    Nortel via 3300 not following diverts

    Spernova99, Just to clarify,Is this to be set up only on the US 3300 (gateway to Nortel) & the 3300 attached to the voicemail server? Or on all the 3300's across the netwotk, involved with regards to the call. Route is as follows: Nortel - Q-Sig to USA 3300 - Ip Trunking to UK 3300's - DPNSS...
  4. washo

    Nortel via 3300 not following diverts

    Hi Supernova99, At the moment, it looks like Inhibit is set to No! The calls come across the Q-sig link ok & they can call any phone with no problems across the network. Would setting inhibit to yes help do you think with this diversion problem. In all honesty, I've never toughed Inhibit...
  5. washo

    Nortel via 3300 not following diverts

    Hi Supernova99, I have just completed further testing! Although the 3300 attached to the Nortel is used only as a gateway (no handsets etc) it is still programmed the same as the others on the network. So I programmed up an analogue port on the back & got a user to call a UK extension that I...
  6. washo

    Nortel via 3300 not following diverts

    Hi Supernova99, Good call but all the 3300's have this enabled! Any other ideas anyone? regards
  7. washo

    Nortel via 3300 not following diverts

    Hi Loopyloo< I can get the programming for the 3300 side but not the Nortel. is there anything that springs to mind that you think might be wrong? regards
  8. washo

    Nortel via 3300 not following diverts

    Hi Guys, Wonder if anyone can help? We have an office in US that have a nortel system that is connected to a 3300 (gateway) via Q-sig. This 3300 is connected to our network of 3300's (mainly in UK & Europe),via IP trunking & we can establish calls to & from the Nortel to any 3300, with no...
  9. washo

    cant access admin mailbox

    Yeah ticked as well :-)
  10. washo

    cant access admin mailbox

    Problem is on a complete new install of Mxe III on 6.0 The voicemail is started & I can dial the VM hunt GP & I can access the Operators mailbox. If I dial 9999 for the admin from the VM Hunt GP I get: "sorry the system isn't configured to support this feature at this time" I have set the...
  11. washo

    E&amp;M trunks on a 3300

    Hi All, I have an issue with a customer that has recently had their SX2K upgraded to an MXe but keeping the cabs etc. The system uses back to back E&M trunks to send retrieve voicemail messages to a 3rd party voicemail/call logger server. I have followed the same programming example that has...
  12. washo

    MBG/teleworker

    Hi, We have a TW phone in the USA that is a 5330. The user has set up as a TW phone & has entered the correct IP address. The screen on the handset is showing: port access control # We have set up many in the USA & never had this before. Any advise or help appreciated cheers
  13. washo

    DS1 on SX2K (UK)

    Hi, We have an american company based in the UK using an SX2K which is connected to another switch (dont have details as yet) going over a DS1 card. We are trying to ccs trace on the system but the card doesn't seem to allow it! Is this common for this type of card? The card works fine on the...

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