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  1. Gdgtry

    Card replacement?

    We found today that all the lines on our 17th punch down row were non functional. After opening our wall mount unit I found that the card where that row terminates is showing a red light. I've moved all the lines to other functional areas. Are there any troubleshooting procedures for a card...
  2. Gdgtry

    What does an LD 143 xbk not backup?

    Our system is "just the wall mount kind". After that process I end up with a file on the system. Our Call Pilot system is backed up elsewhere. I'd like to backup to a CF card, but I can't for the life of me get the card to read in the system. I've read a ton on it and it sounds like my...
  3. Gdgtry

    What does an LD 143 xbk not backup?

    Our UPS running our CS1000 system needs to be replaced. We've purchased a new one but want to make sure that we have everything backed up before we power down and move the power over to the new UPS. The instructions that have been passed down to me to backup our system are as follows: We have...
  4. Gdgtry

    Line not forwarding as expected

    Big thanks to yyrkroon. Calls now forward as expected. Are there any side effects of changing that setting that I need to know about? Are there any sites you can point me to that can give me some more detail about what various commands do? Sort of a tutorial, if you will.
  5. Gdgtry

    Line not forwarding as expected

    I appreciate your help. Can you tell me how to view current TGAR settings? I changed my line over to TGAR 1 as a test, same result. How quickly do these sort of changes take effect? I won't lie, as of now I'm relying on the web interface for all these changes. I don't off hand see a CTD...
  6. Gdgtry

    Line not forwarding as expected

    There is a CFW 16 on key 19. I'll try the option you listed, but it sounds sort of like a work around. I'd prefer it to work correctly if possible. I know others would like to have everything forwarding correctly and I don't want to make forwarding extensions for all of them. Another...
  7. Gdgtry

    Line not forwarding as expected

    I'm an IT professional that has zero knowledge of phone systems. We have a CS1000 on release 3.10.28.41 that I've inherited control of. Currently I'm trying to get my phone to forward to my cell phone correctly. As of now, when my extension is dialed internally it forwards to my cell correctly...

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