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Hello all, We've just had a G430 fitted, and I would like some information on how to record announcements. Our aim is to give nominated users access to change the recorded message as they see fit. There will be no "re-direct" just an announcement at the beginning of the call. Could you give...

I have a 5550 which keeps randomly losing its connection to the PC. I would like to swap out the 5550 for a 5212 or a 5330, as I think the 5550 itself is at fault. Could you please advise how I achieve this, and what configuration steps I need to take?

Could anybody tell me which software release is version 8.0.8.8 - ie, is it release 8 UR4 or earlier? Is there a link I can go to, which reconciles the labels on the Mitel site (release 8 UR2, UR3, UR4 etc...) with the actual numbers in the 3300 software (8.0.8.8, for example). Thanks.

dear all, I have made sure the NIC settings are correct, and I have now made the console pc a static IP (although not yet the phone). I had an event on 1st April at 10:33, and I have taken the log off the PC console software and posted it below (it is more accurate in terms of the time of...

I have changed the network card settings but an hour after I had left, the PC was off again. I took a copy of the 5550 log and part of this is pasted below. Does anybody have experience of reading these, and could you have a look and pethaps make some suggestions on what my fault could be? 301...

I can't make any sense out of the logs. While the pc is down, I cannot ping the phone. I am attending today to check the network card settings on the pc. Could anyone advise if i could replace the 5550 with an ordinary phone, a 5212 or a 5330?

could anybody help with the following? I have a 5550 console connected to a cisco 3750. The DHCP on the controller is disabled, and the phones (including the console) get their IP addresses from a Cisco switch. The PC attached to the phone and running the console software is on a differenct...

Supernova, thanks. Could you post the link to the 7.1.4.9_1? i'm having real trouble finding it. Also, I'm told that the hard drive 50004750 for the lx controller is discontinued...can anybody recommend a suitable currently available Mitel hard drive for the Lx? Also, am I being a bit...

Release notes now obtained. Thanks everyone.

Lou, Thanks for your answer. i've obtained the release notes and am working through them, although I am told the Lx has no peripheral items attached and is used only for trunking (but I know it has quite a lot of IP User and Device licenses on it which is slightly puzzling). I am considering a...

Thanks, Bob. I'm not sure if a new password is required as i cannot get hold of the release notes. I'm upgrading an Lx on 7.1.4.9_1 to 9.0.3.29. When I try to get the release notes for 9.0.3.29 on Mitel Online, another login screen appears and my mitel online credentials do not appear to work...

Can anybody tell me what happens to licenses stored on a 3300 after you have upgraded the software? If i upgrade without visiting the AMC, do I lose all license information on the 3300? Is it possible during an offline upgrade, to NOT visit the AMC? Thanks.

Thanks for the early reply. Two switches are being upgraded as follows: a 3300 LX with 7.1.4.9_1 a 3300 MX with 6.1.7.11_5 The link was to an earlier version. Do you have a link for 9.0.3.29? Thanks.

I am having trouble getting hold of the release notes for this upgrade (Release 9.0 UR3 PR1). Can anybody direct me to them? When I try to obtain them on Mitel Online, the site takes me to a login screen. However, the login screen rejects my mitel online login. Any ideas? Also, any issues for...