Thanks for the tip. I tried adding the # after the number, but it still fails intermittently. Any other ideas? What do you think the chances are for a software upgrade to fix the issue?
We have a BCM version 3.6. We have some sales people that are sometimes in the office, but often not. We have their phones configured in the BCM to forward to their mobile phones when they don't answer using the "Fwd no answer to" feature (under capabilities -> call forward) of the BCM. The...
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