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  1. NotAPhoneGuy

    DID line immediately transferring

    Hope someone can help me as I have hit a wall. I have set up 3 phones to receive 3 DID numbers off a PRI and when I dial one of the lines, I see it come in but it immediately goes to the prime voicemail. I then tried to transfer the phone to one of the other phones I set up, and I do see it...
  2. NotAPhoneGuy

    adding a new pool to ICS- help

    Thank you Marv for trying to help me with this, and yes the telecom guy got laid off, much to my dismay. I have called the local telephone co to fix a problem where no one could dial out. Seems that the old phone person had a RAD and may have caused the PRI to become disjoined from the Prime...
  3. NotAPhoneGuy

    adding a new pool to ICS- help

    Hey all, I am a newbie to the voice world but am ramping up very quickly due to lack of internal telecom folks. So while my buzz words may be incorrectly applied, I hope you grasp the concept of what I am trying to do. We have a modular ICS with Applications module and an analog module...

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