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I tried the ld 87 prt cdp and I get this, REQ PRT CUST 0 FEAT CDP TYPE ALL DSC 2900 FLEN 4 DSP LSC RRPA NO RLI 10 NPA NXX It doesn't tell me for instance if I dial 0011 which pri it goes over though?

Hi, I currently have an option 61. We're moving to a new system next week, currently we have two pri's one standard telco one voip via cisco router to our offices in the States and various other coutries. I need to know which numbers are routed over the VOIP pri, I know the rdb numbers of the...

thank John, your mention of auto hold cleard it up for me, the class of service on the TN had AHD instead of AHA.

3820 is just the phone model type, http://www.stinscoman.com/products/vendors/nortel/pix/m3820.jpg I'd still type 2616 at the console. It's really strange because the config was copied from the option 11 which worked so there's no reason why it shouldn't with the option 61

Hi, I have an option 61 recently installed with all data migrated from an option 11. Previously using 3820 phones when a second call came in I could switch to that and keep the first on hold. Now when I do that the first call gets dropped. Is this something that needs to be changed in the class...

Hi I've had a strange request, I need help with. We have an acd number 577, The request is that when this is dialled it will forward to 501, if no answer there forward to 342, if no answer there it goes back to 501 and if no answer there again to Voice mail, so basically its 577 -> 501-> 342 ->...