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Hi LT, This problem is now fuly solved - Thank you LT. I re-read your suggestion as i misunderstood it first time round. I went to PGM 102 and wrote down the sequence numbers for all the local phones. I then went to PGM132 and for each of the local phones' sequence numbers, I set "Router IP...

Hi LT, thanks for your reply, In my post about four above this one, I already established that the problem is with the local phones' missing router IP as you suggest, but I am having trouble setting the router IP in the local phones. Do you have any suggestion about how to correctly set the...

Hi, thanks for your reply! 1. Phones on the far side need to be set as Local but NOT on Same LAN - done (this was already correctly set) 2. PGM 102/103 - make a note of the Sequence number of the far side phones - my far side phone is seq 9 3. Then in PGM 132 - type in the router IP Address...

I have found the problem which is causing this, and I have found a solution, but it is a bodge and this raises a new question: The reason for my one way audio i.e. remote phone (vpn) not being able to hear my local phones, is due to the missing router/gateway IP address in the local phones'...

Hi, I did have the phone set to R/L: Local when I had it pointed at the internal LAN ip of the MFIM with traffic handled via our VPN, but I was getting one way audio in this situation even though all my internal routes were set correctly. In this second instance, I am trying to set the phone...

Should i forward those ports to the mfim in the router that the mfim is behind or forward them to the phone in the router that the phone is behind or both? thanks, Oli.

Hi, Sorry for long time to reply, but I am revisiting this problem. This phone works fine if i take it back into the office and plug it into the same segment of the LAN as the MFIM. I have connectivity from the MFIM's LAN segment to the remote segment, all routes are correct and using a...

Hi, thanks for the replies, doktor: I was wondering whether it was a problem with the ISA server which runs the firewall and the VPN, so I connected the phone to a different local subnet which has no ISA firewall between the two subnets, just plain a simple draytek router, and the problem is...

Hi, Does anyone have a checklist or a guide for setting up phones in different subnets of a local network? The phone registers but I am getting one way audio. I have an IPECS LIK-50B and phones on one subnet 10.10.10.x, and i am trying to set up a LIP-8012D phone at a remote site connected by...

Is it possible to have the night messages end up in the same message box as the day messages but whilst retaining different day and night greetings? Do I need to set up another call group identical to the first with a different "VSF wait station" set to a different extension with a different...

Please can someone tell me how to edit posts? I can't see an edit link anywhere. I meant to post that question in the other thread about voicemail. Sorry for the cross topic. thanks, Oli.

I have recently upgraded to 5.0Gs, there is an option in Station Attributes which I hadn't noticed before to delete the message from the voicemail box once the email is sent. I have this set and it seem to work, as the email arrives in my inbox, and when I check the voicemail box on the phone...

Firmware upgrade problem solved by using IE6 to upgrade from within a virtual machine. Upgraded firmware now displays MFIM/UK93M-5.0Gs JUL/10 Boot Version-1.0Bg MAY/10 LCR issue is resolved with firmware update. thanks, Oli.

Hi, I did try also loading the GS93H50Gs.rom html pack, but this also came up with the error, and no 'file upload success' message. What should the latest version number show as? the ROM file name states version 50Gs but the help file talks about upgrading to E.0do. which is what i am already...

Hi, thanks for your suggestions. I have contacted my providor and they have sent me a firmware upgrade package named: MFIM-50B-GS93M50Gs containing files: GS93M50Gs.rom and GS93H50Gs.rom my current version is: MFIM/UK93M-E.0Do MAR/09 Boot Version-1.0Am JUL/08 I have followed the...

update: If I press a LOOP FlexButton instead of dialling '9' the number is dialled correctly without having to remove 4 digits. What is the difference between dialling 9 and pressing LOOP as far as LCR is concerned? thanks, Oli.

Hi, Thank you very much for help with my previous question, I have now set up my IPECS-50 LIK50B with a BRI>GSM gateway and I am having difficulties with LCR. I have placed two GSM lines in CO group 2. LCR I have set: PGM220 'LCR access mode':Only Loop LCR PGM221 'LCR type':COL, 'Compared...

Hi, thank you! I will try setting them all to ACD and then set the priority 0 for the sales stations and priority 1 for the admin stations. I will set pickup on them all so that admin stations can pick up sales calls if needed. thanks, Oli.

Hi, I have a LIK50B running UK93M-E.0Do MAR/09 and 5 LIP8012D stations. I have two ring groups, each with two stations: 620 - sales office group 621 - admin office group I have inbound calls routed to group 620. I would like this to happen: When a call comes into 620 - both phones ring at...