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Trough the fun of Avaya/Nortel Document searching. I pretty much found what I need to tell IT lock the ports at 100 Mbps, Full Duplex, Auto Negotiate, and Span Tree Fast Port Enabled. Separate the Elan in it's own VLAN. The customer just started having problems with the ELAN losing...

We also have a MRan MC8 Card. We don't have any SS.

I have a CS1000E Rel 5.0, a Contact Center 6 and a Callpilot 1005R. I'm trying to find the correct settings I need to tell the IT people for the Elan and the Clan. Right now they are configured on the same Vlan. The CS1000 Elan is set for 10Mbps/ Full Duplex/ Auto-Negotiation, with Span Tree...

I downloaded it from Avaya. My customer has 2 other BCM 50s that Require the same cartridge. I have no problem connecting to them and they are running clean. The problem site has been unplugged once since trying to get in, hasn't fixed the issue.

Tried through the OAM with same results. The system has been unplugged and rebooted once (glad it came back up). I can access a feature 9*8 to pull some info off of it. Any more ideas short of rebuilding the switch form scratch? And is there a way to backup/restore (usb or other) from the...

I will be heading to site today or tomorrow to see if I can connect through Lan port 2.

I tried again to remotely just didn't canceled out of the cartridge download. It's looking for the 2.73.0 cartridge file. I downloaded this one and all the release one files from Avaya. They are in C:\Program Files\Nortel\Business Element Manager\BusinessElementManager\bin\registry\cartridges...

The exact release is 1.00.2.04.j

I'm trying to connect to a BCM 50 Rel 1.00.2. I start downloading the Cartridge and am almost done when the switch freaks out. I have to force close EM for the switch to start rebooting. I tried the latest EM and the one off the BCM. I am going through the customers network. Any Ideas on...