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I had a lightning strike and damage the 1st card on the gateway/IPO. I replace with the same 8-Phone board but I do not get dial tone on the new single line extension board. I did a system complete reset to default and send the configuration back up to the system. Either way no dialtone. I...

I followed the advice given by AACon and it helped but I also had to change the db settings of the trunk lines to -1.0 db. By turning off the echo reduction on the trunk settings I noticed the line squealing improved/Fix. Now I do not know exactly what cause the issue but with all of this said...

I think I might of changed those settings as I was looking at the lines and it did not fix it but I will try to make sure and follow your instructions. Although I believe its something with the phone. A feature being activated. I pulled the ATM daughter boards out of a combo card and my...

I have followed the advice to change the AGC settings and I still have the problem. Now even when making a normal call by lifting the handset I can hear my surroundings ( My telephone MIC is half way on as if I tap the Mic I hear it but not as loud as i would expect the caller seems to be far...

I am encountering a trouble with what seems to be the 1416 microphone activating. The trouble is when I try to make a call using the speakerphone a feed back noise is heard - when I lift the handset to talk to the caller I am also hearing everthing that is going on in the room around me. I...

I was resetting the ses software in Avaya server administration / (Maintenance) because I was having trouble with the sip services. I could submit a trace log but when I tried to download it it was not present. It allowed me to start and stop the log trace. So I tried disabling the ses and...

Thanks phoneguy610 for your help. Although, the trouble was caused by a phantom ringing line not appearing on the set. and the customer did not communicate the trouble and actually gave a conflicting report as the other phone was having the same problem. I assigned the 3rd line to appear on...

Trouble with the message waiting light continueing to blink after ring no answer on this particular phone. I have another 2002i and it works fine. What would cause this uncontrollable message waiting light. I thought it was a phantom ring of an old line but the problem persisted.