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  1. tmerrifield

    BCM400 users unanswered calls going to General Delivery Mailbox

    Calls from any outside line and calls within company 4 digit dialing. Prime Set DN is users extension. If Busy is set To prime. While checking this info for you I looked under the Assigned DNs tab and in addition to his DN there was one i didn't recognize. Further investigating - it was for...
  2. tmerrifield

    BCM400 users unanswered calls going to General Delivery Mailbox

    One user says for the past year or more if he is on his phone and a second call comes in it goes to our General Delivery Mailbox. If he is not on his phone an unanswered call will go to his vm. I need to figure out how to make those second incoming calls go to his vm. Any thoughts?
  3. tmerrifield

    BCM 400 one DN all outgoing calls extreme static suddenly

    My BCM has been working for 4+ years. Auto-attendant has been ringing to hunt group and if unanswered, saying "Operator is unavailable". Yesterday I setup the auto-attendant so that unanswered calls would transfer to general delivery mailbox. I first deleted her mailbox and then assigned the...
  4. tmerrifield

    Add a new record source/data field in an exsisting Form

    I have an exsisting form and I need to add a new field for a record source which I did not set up originally. Any help is appreciated.

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