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  1. mac0209

    Hunt Groups - Mitel 3300

    thanks for your response. with regards to queueing to a busy hunt group,what does the caller hear while they are queueing? Could we set up a message or music for them to hear? If we don;t have a general night service set up, can it be done individually for this one hunt group?
  2. mac0209

    Hunt Groups - Mitel 3300

    We have a requirement for a small team to be set up with a hunt group as opposed to them being part of an ACD queue. A couple of questions have resulted from this:- 1) If I set up a circular hunt group, does the call keep hunting round until it is answered or does it only hunt round once? 2) If...

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