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For the record, opening the BCM showed the capacitors bulging and leaking. My Nortel rep was able to order a board for next day (other sources note six-week backlog). Thanks too to the previous post at thread1361-1217779 with the except of the Nortel Bulletin - it made my time and materials...

Thanks for the tip, my unit NA BCM 3.5 BCM400 Redundancy NT7B10AAEE A0510881 is listed in that bulletin. I will check it out after business hours today, but thanks for the quick reply.

I have a BCM 400 which shows a red/green blinking Status light on the Dupli-Disk II card, both Primary and Secondary lights are green. Both Maxtor drives tested externally show no errors with Maxtor Powermax utility and when on, phones ring through to the extensions, but no Voicemail, VOIP...

For the record, I just ran in to the same issue receiving this message upon connecting to Telephony Services on a BCM 3.5: Telephony Programming is not available. A connection to the msc has not been established Setting aside the patch issue, SupportDude's advice of restarting the...

Aragon, more than six months after hearing an SBsomecompany BCM trainer tell me the lack of a caller ID for that second call was either a line or a system problem and it would cost hundreds, it's great to finally have it working. Thanks for taking the time to respond.

Aragon, thanks for the information it led me further. Just like Roundisfunny, I hit F811 and saw only my internal line info. But when I hit F811 and, after seeing my internal Target Line displayed, THEN pressed the button assigned to the Target Line assigned to my phone, I did see the incoming...

If F811 doesn't display "More" on a T716E (which should be capable of that second line information), it suggest there is something really wrong somewhere. Any last suggestions before abandoning this thread?

nsantin thanks for your response. Perhaps there's hope in your reply, but I should have mentioned that I tried the F811 information. As the second call comes in, the F811 information provided turns out to be the user's own DN, such as their Name (when Telco Features->Caller ID is set to...

I've seen a previous post (http://www.tek-tips.com/viewthread.cfm?qid=926239)mentioning that Caller ID information isn't available to a caller already using their line when the second call rings. We have a PRI T1 and DID's and the Caller ID information for the second "works" but the incoming...