Hi people.
I usually work on Nortel equipment so this is kind of new to me. I'm trying to figure out where i have to go to program all incomming trunk calls to ring both at the switch board and at a basic analog extension at the same time.
Also i was trying to put the console together in a...
I replaced the DSM32+ and 4x16 with the DCM16+ and G4x16. The DIP swith for the DSM32+ were set as off on on on on on.
The DIP swith for the 4x16 were set as on on on on on off.
I want the new modules to replicate the same functionality of the previous but when they're placed in the slot it's...
Hi everyone.
Our company has a BCM 200 release 3.6.
Telephony functions work fine but unable to access the network incomming or outgoing trunks. All the LED's are flashing with the exception of the fan, temperature and power.
The function tray has been changed and also the back plain of the...
I have a straight forward question. I usually work on Nortel
equipment so Mitel stuff is somewhat new to me. How do I programme the nightservice answer point on the SX2000?
Any help would be appreciated.
Is it possible to program extension numbers on the option 11
starting with the '9' digit? When i try it gives me an error
message saying number is out of range. works fine with 8xxx and below. Any help would be aprecaited
Yes...I am a complete newbie! With that out of the way, can someone please be kind enough to show me the steps of assigning a key on the console to give the attendant the option of changing the NCOS of sets from their position.
thanks much
I'm a newbie when it comes to the Option 11 switch. The problem I'm having is that the call recording system is picking up the route access code for route '0' and this is what I don't want. It's not doing it for the other routes and I need it to stop. I've posted a print out for route '0' and...
I made a mistake and gave an IT tech in our establishment the user name and password of our Option 11 switch.This isn't really a problem, but the problem is, is that I gave him a level 2 password. What I want to do is change the level of privelege he has on that current password. I know it's...
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