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Thanks for the replies. Mitelpassion: I'll check it out thanks. I'm guessing you have have it, any ideas how much it will be to monitor 5 ACDs. Thanks

Hi, Just wondering if its possible to see if an agent thats logged in has set their phone to "Make Busy" without looking over their shoulder. I know you can check to see if they are logged in by using the feature code but it does not show "Make Busy" status. Also looked at the Attendant...

Never heard of NPA before, I'm in the UK btw, I notice that site is aimed at US users. Thanks

Ah I was being stoopid, I actually never understood what COR did. So I restricted most routes. I have now removed all restrictions and it works. I don't need to restrict any numbers on our system. Thanks

Thanks for the replies. I have set the "Public Network to Public Network Connection Allowed" for both Trunks and Extensions COS's, does not work. I can transfer external calls to an external number without any problems. kwbMitel: I'm not sure what you mean, I have tried setting the COR for...

Hi, I have a problem when I try to set up forward (Follow ME, Busy, Ringing etc). I have it set to forward to a mobile, when you dial the extension internally it forwards to a mobile. but if you call from outside it does no forward, you dont even hear a ringing, just hangs up. I've set the...

I think VLAN tagging is all correct I'll double check it. All other phones work ok and are on VLAN 2, they first get the IP from the W2K3 server use option 128 then release the IP and then get the VLAN ID and get the IP from the Switch. I did a test with another DHCP server with no options set...

@Paterson: I used 192.168.203.33 and the correct VLAN ids, and it did not work, I tried the same port it didnt work. Still stuck at DHCP discovery. @TheMitelGuy: Those windows DHCP options are the only ones, I don't have option 125 on windows. These are options on the 3300 DHCP: 3...

@jimboban: its useful to know that the same problem has occured with other people @MitelInMyBlood: I have tried manually setting the IP on the phone and also doing a ping test which fails. I have not tried hard coding the MAC in the 3300 although I dont think that will make a difference as it...

Hi, I have 2 Mitel 5340 that are stuck at "DHCP: Discovery", I have a third 5340 that works fine. I have tried resetting the device manually, tried setting ip address manually and also tried a PING test and that fails. I've got an MX Controller running 7.1.5.13, a POE switch with VLAN, the...