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  1. refreshmyface

    Internal calls not diverting to Voice Mail

    Many thanks for that, I wasn't able to make the changes take effect with Station Administrator so I now know how to do it via the command line.
  2. refreshmyface

    Internal calls not diverting to Voice Mail

    Hi, As the subject suggests I am unable get this station to divert internal calls to voicemail (ext 7000) but external ones do, here's a PRT of the TN TYPE 3903 CDEN 8D CTYP XDLC CUST 0 FDN 7000 TGAR 1 LDN NO NCOS 0 SGRP 0 RNPG 0 SCI 0 SSU XLST SCPW SFLT NO CAC_MFC 0 CLS CTD FBD...
  3. refreshmyface

    Hunt group not forwading to next extension

    Extension 2131 belongs to TN 004 0 09 01 now, it was previously on 004 0 10 02 which I believe to be corrupt. Unfortunately I don't understand how MARP works, I've tried looking it up on Tek Tips but I am confused by it, any advice? Thanks for the recommendation of the software but my...
  4. refreshmyface

    Hunt group not forwading to next extension

    If by that you mean are we logging in as OTMUSER then yes we are. The 2nd TN is the one the extension was previously assigned to and appears to be corrupt as I had a lot of problems deleting the extension when it was assigned to it. DN 2131 CPND CPND_LANG ROMAN NAME IS...
  5. refreshmyface

    Hunt group not forwading to next extension

    Please note that the extension was previously redirecting as part of this group but it had to be recreated, this is why I believe that it is a feature config issue. LSNO 0053 SIZE 8 RNGE GHLN 0053 GHT PLDN 2121 DNSZ 4 STOR 0 2131 STOR 1 2180 STOR 2 2128 STOR 3 2109 STOR 4 2197...
  6. refreshmyface

    Hunt group not forwading to next extension

    Hi, I have an extension that will not forward to the next extension in the hunt group it is part of, changing the RCO doesn't affect this as it does with other extensions. I believe this due to a feature not being properly configured, here is the print of the extension in question: TYPE 3904...
  7. refreshmyface

    Unable to Assign a TN

    Thanks for your suggestions but I have found a workaround from this thread. http://www.tek-tips.com/viewthread.cfm?qid=1485345
  8. refreshmyface

    Unable to Assign a TN

    Our helpdesk number points to a huntgroup, the extension in question was the first member of the group and I removed it to make some changes, since removing it I encountered the below issue. The extension is on a M3904 and was previously working but somehow the TN has been removed from the...

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