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I did find the issue after thinking on it and reading the programming manual. In Station, Intramail parameters, System Administrator was unchecked for that extension port. After checking the feature, it worked fine. No idea how that became unchecked. Thank you CoralTech for your reply, I...

I have a customer with a DSX160 with Intramail. They are unable to access the routing mailboxes to change the greetings. When they try to access one of those mailboxes (801, 802, etc.) they get a message that tells them that the mailbox is not valid. It appears to be setup in the system and it...

Yup, I realized I had posted it in the wrong area as soon as I did it, but don't see any way to remove it. Voltage on the lines looks good but I will check to loop current also. Thanks for the help.

That is a good idea, I will give it a try. Thank you Merlinman.

We have a customer who had lines delivered on a T1 with an Adtran router that converted the T1 to individual analog lines which were then connected to the system on 800ICLID cards. The customer has changed over to VoIP lines which come into a Grandstream router which provides analog ports that...

We have a customer who had lines delivered on a T1 with an Adtran router that converted the T1 to individual analog lines which were then connected to the system on 800ICLID cards. The customer has changed over to VoIP lines which come into a Grandstream router which provides analog ports that...