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  • Users: mtbuk
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  1. mtbuk

    ISDN engaged tone

    Yesterday I experienced a problem with our ISDN 30. I could make calls using direct dial numbers to our internal extension numbers (ie from the outside world inwards) however from an internal phone whenever i tried to dial the outside world i would get a busy tone. I know very little about ISDN...
  2. mtbuk

    Trunk to Trunk Transfer

    If i am understanding your question correctly then the answer is yes you can block trunk to trunk transfer by using partitions and calling search spaces.
  3. mtbuk

    Masking the DN (not just the display) for internal caller ID

    If it is not already the case you can add a secondary line to the helpdesk phones with the generic helpdesk number. When the helpdesk staff want to call a user they simply pick up the helpdesk line and make the call. Only the helpdesk number will be displayed at the other end. This is an easy...

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