Stealth
I have had this problem for a similar length of time and almost gave up. I too have a Creative Audigy card (coinsidence?!) and have the greyed out box (which no-one had before I saw your thread). Will try the fix tonight.
At last - SANITY!!!!!!
i have read post similar to this elsewhere but this is the first mention by anyone of the greyed out arrow in the Control Panel/'Sounds and Audio Devices'/Sounds. I too have lost sound and have the the same greyed out arrow. I have also lost all web sound also e.g those sites with music etc...
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