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I will like to find out when I dialed "9" what DN its dialing Thank you

i dont have access to the receiving PBX. they have their own number with few receptionist and it works great if dialed directly.

i have no idea? how do i check?

Here is what I have. Lets say the number is 800 888 2734. If three of my staff dial 800 888 2734 at the same time from their cell phone or 1 second apart, 2 of them get to the receptionist and 1 call will go through. REQ prt TYPE acd CUST 0 ACDN 2734 TYPE ACD CUST 0 ACDN 2734 MWC NO DSAC NO...

that will work. BUT what happen is the call is coming from the outside? like dialing from your cell phone dialing XXX XXX 1234.

I dont follow the answer. I did phantom number, create a phone an forward it and i am having the same problem. CFXA is always on. I have an option 51 and a 11 FYI...

We currently have a few very active virtual tenants that are across the country. These companies receive 2, 3 maybe 4 calls simultaneously. With our Nortel system, it will not forward calls externally to within 2 seconds (the minimum settings on Nortel). In other words, the first call comes in...

We currently have a few very active virtual tenants that are across the country. These companies receive 2, 3 maybe 4 calls simultaneously. With our Nortel system, it will not forward calls externally to within 2 seconds (the minimum settings on Nortel). In other words, the first call comes in...