problem solved! I switched the 2 cards below the hard drive, and all crackle went away. Apparently the lower one failed after 10 years, but the other still worked.
AND, I've tried deleting and re-recording the "No-Answer" greeting, but it still ends up crackly. I thought perhaps there was just a bad spot on the hard drive, and that a new greeting recording would be written to a new spot on the drive (as hopefully the hard drive would recognize the bad spot...
thanks, cwc3 (my initials, plus 3 on the end, coincidentally). don't want to lose our vmails or other setup efforts, so not sure what is entailed with defaulting the system. we never got the manual from the tech who initially installed (it may be online somewhere, though. I'll search). the...
My "No Answer" greetings on all 4 ports of the TVS100 have degraded over the last month to current unintelligibility (discouraging callers). The voicemails we do receive are clear good sound. All other greetings are fine, altho once yesterday the No-Answer greeting was fine but the main business...
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