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  1. bkdinstall

    CICS 8x16 (Clid card) Low volume tel. lines...

    Hi all, my first problem is this! - Low volume on C.O. lines (CLID cards) Reported tbl. to local provider (Telus) Tested ok. -Swapped co cards (equip. 8 x 16)Tbl. remained. -Put in new co card tbl. temporarily cleared. -Tested ring voltage (incomimg to co .card) 52.2 volts.?Is this low ?should...
  2. bkdinstall

    MOH (music on hold) plays through the handset?

    This trouble is system wide
  3. bkdinstall

    MOH (music on hold) plays through the handset?

    Thanks for replying , no the handset is not plugged into the headset port! I'll expand on this . So the bgm is activated through feature code ,I pick up h/s music moves from desk set to h/s (with out any thing being done at this point)ie: line selection or int. button , hanging up the h/s no...
  4. bkdinstall

    MOH (music on hold) plays through the handset?

    This trouble relats to a Nortel CICS (8x 16) with Callpilot 100 s.w level 7.0 . The moh plays through the handset when the feature86 for background music is activated if you pick up the handset the music moves to the handset when you put the handset on cradle again the music is off , but if you...

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