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Ok - thanks again - I guess will get someone in who knows how to recover data and get things back to working. I really think the files are still there and will be restorable. If for some reason everything gets up and running again and the only problem is the POS, I'll maybe post another thread...

Hi mrdenny - did you think of anyone in Astoria or Longview we should call? I can't thank you enough for for all your help...Lori

The last posting under my name wasn't me (it was Rosburg on my computer) To keep things straight Denis - if you are going to post please log in to your ID. thanks - Lori

Denny, I didn't take it as bashing! I just wanted you to know exactly what was done. I'm sitting at this sick machine now, yet the store will be closing shortly. For some reason the Administrator account has lost some privilages, which certainly isn't normal. This thought I think explains why we...

well darn - I went into the safe mode and it appears none of the things would open that didn't before (computer management et al) the only thing that I can offer as new is that I typed in firewall in the search area and it shows we have norton virus protection, ad aware, windows firewall as...

I looked up system error 1067 and found a post that seemed to resolve by typing in "mySQLserver Instance Config wizard" and then going through the process. Is this something I should try?

when I type the mmc the box just goes away...

I couldn't see a new error log -

Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\OFFICE>net start MSSQLSERVER The MSSQLSERVER service is starting..... The MSSQLSERVER service could not be started. A system error has occurred. System error 1067 has occurred. The...

I'm not sure of the steps to take to get there. what exactly should I do? thank you

ok - I don't know if this will help or not but I did some snooping around and found the following so I cut and pasted it here... the mssql shows up and that it is stopped - along with others that are stopped. System Information report written at: 08/20/09 11:25:16 System Name: POS...

ok - that was wishful thinking - (I see now that the lock is just there as a symbol) anyway - still I find it significant that none of the files will open at all in the administraive tools section except the wizards and data sources files. Also, in case this is a clue - the "add and remove...

Hey ! I think I found the problem - it was bugging me that yesterday I couldn't open the "services" folder in the administrative tools - so I went back to see if the flushing had made a difference. I still couldn't open it but the icon just above it is called "local security policy" and the icon...

its still not working - and then I tried shutting down and restarting - still not working power cycled the hub in the back office and made no difference....

ok - I did this step - should I shut down and restart? Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\OFFICE> ipconfig/flushdns Windows IP Configuration Successfully flushed the DNS Resolver Cache. C:\Documents and Settings\OFFICE>

you guys are great - thank you so much - here is the error log without extension 2009-08-12 10:24:13.32 server Microsoft SQL Server 2000 - 8.00.760 (Intel X86) Dec 17 2002 14:22:05 Copyright (c) 1988-2003 Microsoft Corporation Desktop Engine on Windows NT 5.1 (Build 2600: Service Pack...

No, - the POS is the hardware store computer that runs the whole point of sale program with scanner. I have a back room office with another computer that is connected and can share files including the retail management system "manager" and "admistrator" but not the one that rings up sales. I...

I think it is kinda weird that the services box won't open at all on this computer....

so - I went ahead and tried the stop and stop thing (on the back office computer) - then the telnet test on both computers and got the same error message.

The services box doesn't come up on the store computer. I ran the same steps on the back office computer and was able to scroll down to the MSSQL - the description was blank - the startup was on automatic and the last column said local system just like all the others.